Support Engineer

Sander; Zaventem; On-site; EUR 35,000 - 52,000; Full time

Benefits offered by this job

Company car with fuel or charging card

Meal vouchers

Net expense allowance

Daily allowance

Eco vouchers

Sector bonus

13th-month salary

Group insurance

Hospitalisation insurance

Smartphone & mobile subscription

Career development opportunities

Team-building activities

Job summary

Sander is seeking a hands-on Support Engineer to join its IT team. You’ll troubleshoot issues, configure laptops and collaborate with IT colleagues while expanding your technical knowledge.

You should have a Bachelor’s or graduate degree in IT or related field, be fluent in Dutch with good English and French, and be willing to travel between offices. The role offers a company car with fuel or charging card and a comprehensive benefits package.

Qualifications

• Bachelor’s or graduate degree in IT, Computer Science, ICT or related field.
• Willingness to travel between offices.
• Excellent Dutch, with good knowledge of English and French.
• Strong communication skills and a service-oriented attitude.
• Curiosity and hands-on mindset with interest in AI, automation and digital innovation.

Responsibilities

• Act as the first point of contact for colleagues, troubleshoot issues and ensure efficient ticket follow-up.
• Configure laptops and IT equipment, supporting onboarding and offboarding.
• Help users maximize Microsoft 365 applications and digital tools.
• Explore AI, automation and emerging technologies to improve internal processes.
• Collaborate with IT professionals and System Engineers to expand your technical knowledge.
• Connect with colleagues across offices to maintain a high-quality IT experience.

Skills

Troubleshooting

Microsoft 365

AI

Automation

Communication

Teamwork

Problem-solving

Dutch

English

French

Education

Bachelor’s or Graduate degree in IT/related field

Job description

Join a collaborative IT team where you can solve problems, explore new technologies and grow technically from day one.

Our partner is a growing professional services organisation looking for a hands-on Support Engineer to join its collaborative IT team.

This is more than a traditional support role: you'll work alongside experienced IT professionals, discover new technologies and gradually take on more technical responsibilities. If you're curious, proactive and eager to learn, this is your chance to build a strong technical career in an environment where teamwork and personal development go hand in part.

• IT Support: Act as the first point of contact for colleagues, troubleshoot technical issues and ensure efficient ticket follow-up.
• Hardware & Workplace: Configure laptops, mobile devices and IT equipment, while supporting onboarding and offboarding processes.
• Microsoft 365: Help users get the most out of Microsoft 365 applications and digital workplace tools.
• Digital Innovation: Explore AI, automation and emerging technologies, contributing to smarter tools and more efficient internal processes.
• Technical Development: Collaborate closely with experienced IT colleagues and System Engineers, progressively expanding your technical knowledge and responsibilities.
• Team Collaboration: Connect with colleagues across different offices and contribute to a consistent, high-quality IT experience throughout the organisation.
• Education: A Bachelor's or Graduate degree in IT, Computer Science, ICT or a related field; graduates and junior profiles are welcome.
• Technical Curiosity: A genuine interest in Microsoft 365, AI, automation and digital innovation, with the motivation to keep learning.
• Problem-Solving: A practical, hands-on mindset and the ability to analyse issues and find effective solutions.
• Soft Skills: Strong communication skills, a service-oriented attitude and a genuine enjoyment of helping others.
• Languages: Excellent Dutch, with a good knowledge of English and French.
• Mobility & Mindset: A proactive, team-oriented attitude and willingness to travel between offices when needed. A Category B driving licence is an asset.
• Technical Growth: Learn directly from experienced IT professionals, receive coaching from day one and gradually take ownership of more complex technical challenges.
• Dynamic Team: Join a collaborative, approachable IT team where knowledge-sharing, initiative and continuous improvement are encouraged.
• Attractive Package: Competitive gross salary based on your skills and experience, including a company car with fuel or charging card.
• Extra Benefits: Meal vouchers (€8/day), net expense allowance, daily allowance, eco vouchers, sector bonus and 13th-month salary.
• Insurance & Connectivity: Group insurance, hospitalisation insurance, smartphone and mobile subscription.
• Career & Well-being: Real opportunities to develop your career, take part in team-building activities and contribute to social initiatives.