Strategic SL Manager: Third-Party Risk & Contracts

Montash

Brussel

Hybride

EUR 111 000 - 185 000

Temps partiel

Il y a 3 jours

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Résumé du poste

Montash is seeking a Service Level Manager (Third Party Risk Management) for Brussels-based operations, with 2 days per week on-site. This freelance/B2B role focuses on contract governance, SLA management and cross-functional collaboration with IT engineers and external providers.

The candidate will oversee contract lifecycles, monitor performance and cost, and support audits and risk mitigation within the CIO Office framework.

Qualifications

Must have English plus Dutch or French.
Experience coordinating IT engineers and external providers.
Ability to manage multiple priorities with strong ownership and accuracy.

Responsabilités

Manage a portfolio of third party and intragroup contracts, and negotiate SLAs.
Plan, coordinate and supervise activities relating to major contracts.
Identify contract requirements and write specifications for existing and new contracts.
Monitor performance and cost against agreed SLAs and KPIs, and check invoices against actuals.
Monitor risks, including business continuity and service disruptions.
Ensure service governance is defined and implemented, and support audits for compliance.
Address and resolve escalations or disputes related to service delivery.
Monitor compliance with internal processes, policies and control standards, flagging deviations.