Strategic Service Account Leader - Global Pharma & Food

GEA Germany GmbH

Wommelgem

On-site

EUR 80,000 - 105,000

Full time

14 days+

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Benefits offered by this job

International exposure
Career development opportunities
Competitive compensation package

Job summary

GEA Germany GmbH in Belgium is seeking a Strategic Service Account Manager to own the after-sales relationship for a portfolio of key customers in the Pharma & Food Applications division. You will coordinate with GEA’s global service organization to deliver exceptional customer experience and maximize the value of installed equipment.

Ideal candidates have a proven track record in strategic account management and service sales, with strong technical and commercial acumen.

Qualifications

  • Bachelor’s degree in a technical field or equivalent.
  • Minimum 5 years in service sales or account management in industrial settings.
  • Experience in pharma/food processing or industrial manufacturing is highly desirable.
  • Proven track record in strategic account management.

Responsibilities

  • Own and develop the global service relationship with assigned key accounts and build long-term partnerships.
  • Drive profitable growth across the complete GEA service portfolio and manage a healthy CRM pipeline.
  • Provide first-level technical guidance and coordinate with Engineering, Product Management, and Field Service teams.
  • Promote digital service platforms and maintain accurate CRM and Installed Base data.

Skills

Strategic account management
Customer relationship development
Negotiation
Business development
Communication skills
English proficiency
CRM proficiency

Education

Bachelor's Degree in Mechanical Engineering
Industrial Engineering
Related technical discipline

Tools

CRM systems
SAP
Microsoft Office

Job description

GEA Germany GmbH in Belgium is seeking a Strategic Service Account Manager to own the after-sales relationship for a portfolio of key customers in the Pharma & Food Applications division. You will coordinate with GEA’s global service organization to deliver exceptional customer experience and maximize the value of installed equipment.

Ideal candidates have a proven track record in strategic account management and service sales, with strong technical and commercial acumen.

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