Strategic Service Account Leader - Global Pharma & Food

GEA Germany GmbH; Wommelgem; Sur place; EUR 80 000 - 105 000; Plein temps

Avantages offerts par ce poste

International exposure

Career development opportunities

Competitive compensation package

Résumé du poste

GEA Germany GmbH in Belgium is seeking a Strategic Service Account Manager to own the after-sales relationship for a portfolio of key customers in the Pharma & Food Applications division. You will coordinate with GEA’s global service organization to deliver exceptional customer experience and maximize the value of installed equipment.

Ideal candidates have a proven track record in strategic account management and service sales, with strong technical and commercial acumen.

Qualifications

• Bachelor’s degree in a technical field or equivalent.
• Minimum 5 years in service sales or account management in industrial settings.
• Experience in pharma/food processing or industrial manufacturing is highly desirable.
• Proven track record in strategic account management.

Responsabilités

• Own and develop the global service relationship with assigned key accounts and build long-term partnerships.
• Drive profitable growth across the complete GEA service portfolio and manage a healthy CRM pipeline.
• Provide first-level technical guidance and coordinate with Engineering, Product Management, and Field Service teams.
• Promote digital service platforms and maintain accurate CRM and Installed Base data.

Connaissances

Strategic account management

Customer relationship development

Negotiation

Business development

Communication skills

English proficiency

CRM proficiency

Formation

Bachelor's Degree in Mechanical Engineering

Industrial Engineering

Related technical discipline

Outils

CRM systems

SAP

Microsoft Office

Description du poste

GEA Germany GmbH in Belgium is seeking a Strategic Service Account Manager to own the after-sales relationship for a portfolio of key customers in the Pharma & Food Applications division. You will coordinate with GEA’s global service organization to deliver exceptional customer experience and maximize the value of installed equipment.

Ideal candidates have a proven track record in strategic account management and service sales, with strong technical and commercial acumen.