Strategic Partnership Accounts Manager

Corpay; Luxemburg; Presencial; EUR 55 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

26 annual leave days

Competitive salary package

Collaborative working environment

Exposure to international teams and金融/

Resumo da oferta

Corpay in Luxembourg is seeking a Partnership Account Manager to lead day-to-day relationships with assigned customer accounts and ensure service delivery meets contractual expectations. The role involves collaborating with internal teams, analyzing performance, and supporting retention initiatives within a fast-paced environment.

The position offers a structured training program, an assigned workspace in our Luxembourg office, and a competitive salary package.

Qualificações

• Proven experience in account management, partnership management, or a similar client-facing role within the financial services industry.
• Exceptional interpersonal and communication skills with the ability to build strong relationships and influence stakeholders at all levels.
• Strong problem-solving mindset with the ability to analyse complex issues and develop actionable strategies.
• Excellent communication and presentation skills, including the ability to lead training sessions and feedback discussions with Partners.
• Proactive and results-oriented with the ability to thrive in a fast-paced and dynamic environment.
• Proven ability to effectively collaborate with cross-functional teams to achieve shared goals.

Responsabilidades

• Managing day-to-day relationships for assigned customer accounts to ensure service delivery meets contractual expectations
• Supporting customer retention by responding to service needs, coordinating issue resolution, and monitoring account activity
• Analyzing account performance, service metrics, and customer feedback to identify improvement opportunities
• Coordinating with Operations, Billing, and other internal teams to resolve account issues and deliver agreed solutions
• Preparing account reviews, customer communications, and service summaries for internal and external stakeholders
• Identifying potential risks, service gaps, or upsell opportunities and escalating appropriately

Conhecimentos

Account management

Communication skills

Problem solving

Presentation skills

Proactivity

Cross-functional collaboration

Descrição da oferta de emprego

Corpay in Luxembourg is seeking a Partnership Account Manager to lead day-to-day relationships with assigned customer accounts and ensure service delivery meets contractual expectations. The role involves collaborating with internal teams, analyzing performance, and supporting retention initiatives within a fast-paced environment.

The position offers a structured training program, an assigned workspace in our Luxembourg office, and a competitive salary package.