Partnership Account Manager, Luxembourg

Corpay; Luxemburg; On-site; EUR 55,000 - 85,000; Full time

Benefits offered by this job

26 annual leave days

Competitive salary package

Collaborative working environment

Exposure to international teams and金融/

Job summary

Corpay in Luxembourg is seeking a Partnership Account Manager to lead day-to-day relationships with assigned customer accounts and ensure service delivery meets contractual expectations. The role involves collaborating with internal teams, analyzing performance, and supporting retention initiatives within a fast-paced environment.

The position offers a structured training program, an assigned workspace in our Luxembourg office, and a competitive salary package.

Qualifications

• Proven experience in account management, partnership management, or a similar client-facing role within the financial services industry.
• Exceptional interpersonal and communication skills with the ability to build strong relationships and influence stakeholders at all levels.
• Strong problem-solving mindset with the ability to analyse complex issues and develop actionable strategies.
• Excellent communication and presentation skills, including the ability to lead training sessions and feedback discussions with Partners.
• Proactive and results-oriented with the ability to thrive in a fast-paced and dynamic environment.
• Proven ability to effectively collaborate with cross-functional teams to achieve shared goals.

Responsibilities

• Managing day-to-day relationships for assigned customer accounts to ensure service delivery meets contractual expectations
• Supporting customer retention by responding to service needs, coordinating issue resolution, and monitoring account activity
• Analyzing account performance, service metrics, and customer feedback to identify improvement opportunities
• Coordinating with Operations, Billing, and other internal teams to resolve account issues and deliver agreed solutions
• Preparing account reviews, customer communications, and service summaries for internal and external stakeholders
• Identifying potential risks, service gaps, or upsell opportunities and escalating appropriately

Skills

Account management

Communication skills

Problem solving

Presentation skills

Proactivity

Cross-functional collaboration

Job description

Your role

What you’ll be doing

How We Work

As a Partnership Account Manager, Corpay will set you up for success by providing:

• Assigned workspace in our Luxembourg office
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Managing day-to-day relationships for assigned customer accounts to ensure service delivery meets contractual expectations
• Supporting customer retention by responding to service needs, coordinating issue resolution, and monitoring account activity
• Analyzing account performance, service metrics, and customer feedback to identify improvement opportunities
• Coordinating with Operations, Billing, and other internal teams to resolve account issues and deliver agreed solutions
• Preparing account reviews, customer communications, and service summaries for internal and external stakeholders
• Identifying potential risks, service gaps, or upsell opportunities and escalating appropriately

Qualifications & Skills

• Proven experience in account management, partnership management, or a similar client-facing role within the financial services industry.
• Exceptional interpersonal and communication skills with the ability to build strong relationships and influence stakeholders at all levels.
• Strong problem-solving mindset with the ability to analyse complex issues and develop actionable strategies.
• Excellent communication and presentation skills, including the ability to lead training sessions and feedback discussions with Partners.
• Proactive and results-oriented with the ability to thrive in a fast-paced and dynamic environment.
• Proven ability to effectively collaborate with cross-functional teams to achieve shared goals.

Benefits & Perks

• 26 annual leave days per annum
• Competitive salary package
• A collaborative, close-knit, and flexible working environment
• Opportunities to gain valuable industry knowledge and insight across fuel, automotive, payments, and financial technology sectors
• Career development and growth opportunities within a global organisation
• Exposure to international teams and projects in a dynamic, fast-paced business environment

Pay Transparency

The salary range for this position is €55,000 - 85,000 EUR gross per year. The final offer will be determined based on objective, gender-neutral criteria including relevant skills, professional experience, and qualifications. Corpay maintains structured compensation practices and regularly reviews pay to support compliance with equal pay principles and applicable EU legislation. Additional compensation elements, including benefits and variable pay (if applicable), will be discussed during the recruitment process.

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third‑party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms:

Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.