Strategic IT & Infrastructure Business Analyst

i4m; Brussel Hoofdstad; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

i4m is seeking an experienced Business Analyst to join our client’s team in Belgium. You will analyse existing systems and processes, help define the future-state architecture, and support the transition from project implementation to operational management, ensuring requirements and deliverables are clearly defined and well documented.

You will collaborate with internal teams and external partners to build a sustainable IT ecosystem, perform privacy-related assessments, and facilitate knowledge

Qualifications

• 3+ years in business analysis or ICT project support.
• Experience in complex IT environments; public sector experience is a plus.
• Proficiency in process modelling, requirements management and project tracking tools.
• Familiarity with monitoring solutions and setting monitoring parameters is advantageous.
• Interest in camera tech or automated recognition systems is a plus.

Responsibilities

• Analyse existing IT infrastructure, server environments, hardware and software.
• Define target state and identify opportunities to reuse or optimise existing tech.
• Translate business needs into functional/technical requirements and design docs.
• Document processes and requirements to enable a smooth transition to operations.
• Identify tasks, risks, budgets and resource needs with feasibility in mind.
• Monitor and report progress to stakeholders, flagging bottlenecks and risks.

Skills

Business Analysis

ICT Project Support

Process Modelling

Requirements Management

Stakeholder Management

Analytical Thinking

Tools

MS Visio

JIRA

Confluence

Job description

i4m is seeking an experienced Business Analyst to join our client’s team in Belgium. You will analyse existing systems and processes, help define the future-state architecture, and support the transition from project implementation to operational management, ensuring requirements and deliverables are clearly defined and well documented.

You will collaborate with internal teams and external partners to build a sustainable IT ecosystem, perform privacy-related assessments, and facilitate knowledge