IT & Infrastructure Business Analyst - Ops Transition

In4Matic; Brussel; On-site; EUR 55,000 - 75,000; Full time

Job summary

In4Matic is seeking an experienced Business Analyst to join our client’s team in Belgium. You will analyse IT infrastructure, define the future-state architecture, and support the transition from project implementation to operations.

You’ll work with stakeholders and partners to ensure requirements, solutions, and deliverables are clearly defined and well documented. The role focuses on translating business and technical needs into functional specs, documenting processes, and contributing to a

Qualifications

• 3+ years in business analysis or ICT project support.
• Experience in complex IT environments; public sector experience is a plus.
• Proficiency with process modelling and requirements management.
• Familiarity with JIRA/Confluence and related tooling.

Responsibilities

• Analyse existing IT infrastructure and server environments to assess current setup.
• Define target state and opportunities to reuse or optimise technologies and infrastructure.
• Translate business and technical needs into clear functional and technical requirements and design documents.
• Document processes and requirements to enable smooth transition to operations.
• Identify tasks, dependencies, risks, budget and resources.
• Monitor progress and report to stakeholders with mitigation plans.
• Maintain structured documentation and quality records for compliance.
• Support knowledge transfer for long-term operational continuity.
• Contribute to scalable IT ecosystem with capacity planning and integration considerations.
• Assist with privacy impact assessments where needed.
• Collaborate with internal teams and external partners to ensure alignment and delivery.

Skills

Business analysis

ICT project support

Process modelling

Requirements management

JIRA/Confluence

MS Visio

Monitoring knowledge

Camera tech familiarity

Tools

JIRA

Confluence

Job description

In4Matic is seeking an experienced Business Analyst to join our client’s team in Belgium. You will analyse IT infrastructure, define the future-state architecture, and support the transition from project implementation to operations.

You’ll work with stakeholders and partners to ensure requirements, solutions, and deliverables are clearly defined and well documented. The role focuses on translating business and technical needs into functional specs, documenting processes, and contributing to a