Strategic Delivery Lead, Healthcare IT

DOBCO Medical Systems NV; Oost-Vlaanderen; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Dedalus is seeking a Delivery Lead to coordinate delivery and ongoing service of healthcare IT solutions in Belgium. You will align with Support, Project Management, Product Management and Sales to ensure reliable delivery, customer satisfaction and financial performance.

The role requires leadership, healthcare IT background, and the ability to manage complex projects across multiple teams and countries. Fluent in multiple languages is a plus and a strong customer‑facing presence is expected.

Qualifications

• A Bachelor’s degree is mandatory, Master’s degree preferred.
• Background in healthcare IT is mandatory.
• ITIL certification is desirable.
• Experience in delivery, service or project management.
• Strong leadership and listening skills with a customer‑focused approach.
• Good understanding of technical solutions and healthcare integrations.
• Interest in revenues and financial performance with budgeting and invoicing awareness.
• Ability to coordinate teams and stakeholders across products and countries.
• Fluent in French, Dutch and English (two of these at minimum).
• Ability to communicate with customers in French and Dutch is a strong advantage.

Responsabilités

• Team leadership: coordinate activities, workload and priorities across the Belgian portfolio.
• Customer delivery and service: follow projects, upgrades and services; manage risks and escalations.
• Product and technical coordination: work with product/technical teams to meet delivery requirements and support new capabilities.
• Business and financial follow-up: monitor delivery revenues, costs and invoicing; identify revenue opportunities and risks.

Connaissances

Team leadership

Delivery management

Healthcare IT

Budget awareness

Multilingual communication

Formation

Bachelor's degree

Master's degree preferred

Outils

ITIL certification

Description du poste

Dedalus is seeking a Delivery Lead to coordinate delivery and ongoing service of healthcare IT solutions in Belgium. You will align with Support, Project Management, Product Management and Sales to ensure reliable delivery, customer satisfaction and financial performance.

The role requires leadership, healthcare IT background, and the ability to manage complex projects across multiple teams and countries. Fluent in multiple languages is a plus and a strong customer‑facing presence is expected.