Strategic Accounts & Partnerships Manager

Shyfter; Brussel; Hybride; EUR 65 000 - 95 000; Plein temps

Avantages offerts par ce poste

13th month

Meal vouchers

Full health insurance

26 days of paid leave

Mobility budget or company car

MacBook (or equivalent)

Résumé du poste

Shyfter seeks an Account & Partnerships Manager in Brussels to grow our client base and ecosystem. You will drive upsell, ensure retention, and manage partnerships with cash register systems and HR tools while onboarding new strategic partners.

You’ll work on building trust with clients and partners, coordinating across sales, marketing, CS and development. A people-first mindset and strong communication are essential for success in a fast-moving, high-growth environment.

Qualifications

• Strong people-first mindset developed in HR, sales or support.
• 2 years of experience in one of these worlds; SaaS is a plus.
• Excellent communication and ability to build trust-based relationships with clients and partners.
• Analytical mindset to track satisfaction, NPS, adoption and revenue.
• Autonomy, team spirit and adaptability in a fast-paced environment.
• Bilingual French/Dutch; English mandatory.

Responsabilités

• Drive upsell by offering modules and features at the right time to existing clients.
• Ensure retention by staying in touch, monitoring issues and NPS signals.
• Manage partnerships with current partners and onboarding of new strategic partners.
• Build and grow the partner ecosystem around Shyfter to strengthen the platform.

Connaissances

People-first mindset

HR experience

Sales experience

Support experience

Excellent communication

Analytical mindset

Autonomy & teamwork

Bilingual French/Dutch

English proficiency

Description du poste

Shyfter seeks an Account & Partnerships Manager in Brussels to grow our client base and ecosystem. You will drive upsell, ensure retention, and manage partnerships with cash register systems and HR tools while onboarding new strategic partners.

You’ll work on building trust with clients and partners, coordinating across sales, marketing, CS and development. A people-first mindset and strong communication are essential for success in a fast-moving, high-growth environment.