Strategic Account Manager - IT Services (EU Focus)

Cronos International; Brussel; Hybride; EUR 65 000 - 100 000; Plein temps

Avantages offerts par ce poste

Client-facing role

International projects

Hybrid work

Résumé du poste

Cronos Europa in Brussels seeks an experienced Account Manager to be the primary contact for a portfolio of key clients, ensuring satisfaction and long-term relationship development. You will coordinate with recruitment, delivery, talent management, contract management, legal, and admin teams to optimize contracts and maximize value across engagements.

The role emphasizes relationship-building in a dynamic, multicultural setting with a flexible hybrid work arrangement and long-term growth

Qualifications

• 5+ years of experience in Account Management or similar customer-facing role.
• Experience in IT services, consultancy, staffing or professional services.
• Experience with European Institutions is a strong asset.

Responsabilités

• Act as the main point of contact for assigned client accounts and build long-term partnerships.
• Monitor contract utilization and identify opportunities for optimization.
• Coordinate closely with Recruitment, Delivery, Talent Management, Contract Management, Legal and Administrative teams.
• Manage consultant-related contract changes and upcoming renewals.
• Conduct regular client follow-ups and satisfaction reviews to drive continuous improvement.

Connaissances

Account Management

Client Relationship

Stakeholder management

Negotiation

Description du poste

Cronos Europa in Brussels seeks an experienced Account Manager to be the primary contact for a portfolio of key clients, ensuring satisfaction and long-term relationship development. You will coordinate with recruitment, delivery, talent management, contract management, legal, and admin teams to optimize contracts and maximize value across engagements.

The role emphasizes relationship-building in a dynamic, multicultural setting with a flexible hybrid work arrangement and long-term growth