Key Lead - Retail Floor Leader & Customer Experience

Abercrombie & Fitch Co.; Brussel Hoofdstad; Sur place; EUR 19 000 - 27 000; Plein temps

Avantages offerts par ce poste

Quarterly bonus

Merchandise discount

Insurance (mutual and provident)

Employee Assistance Program

Career development opportunities

Training and development

Onboarding support

International team

13th month salary

Résumé du poste

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive a quality in-store experience by guiding Brand Reps and Stock Associates and driving store performance on the floor. The role involves opening/closing routines, POS operation, and omni-channel order fulfillment.

Required are at least 1 year of retail experience, strong communication, and CEFR B2 English & Dutch fluency. Weekend availability is expected, with hours increasing during peak times.

Qualifications

• Education- High School Diploma / G.E.D., or equivalent preferred.
• Retail experience- At least 1 year of retail experience is preferred.
• Supervisor/Managerial experience- No supervisory/management experience is required.
• CEFR B2 Fluency in English & Dutch is required.

Responsabilités

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Connaissances

English fluency (CEFR B2)

Dutch fluency

Strong communication skills

Interpersonal skills

Customer focus

Energetic and assertive

Formation

High school diploma

Outils

POS systems

Description du poste

Abercrombie & Fitch Co. is seeking a Key Lead to ensure customers receive a quality in-store experience by guiding Brand Reps and Stock Associates and driving store performance on the floor. The role involves opening/closing routines, POS operation, and omni-channel order fulfillment.

Required are at least 1 year of retail experience, strong communication, and CEFR B2 English & Dutch fluency. Weekend availability is expected, with hours increasing during peak times.