ServiceNow Technical Consultant

Us3 Consulting; Brussel; On-site; EUR 90,000 - 120,000; Full time

Job summary

Us3 Ltd. is seeking a Senior Technical Consultant with deep ServiceNow expertise to identify, design, and propose technology solutions that address client IT challenges.

You will work closely with customers to understand requirements, define suitable technical solutions, and develop proposals and delivery plans. The role demands strong consulting experience, excellent communication, and the ability to translate business needs into practical technical solutions.

Qualifications

• Strong ServiceNow knowledge and consulting experience.
• 10+ years in IT/technology consulting.
• Ability to translate client requirements into practical technical solutions.

Responsibilities

• Engage with clients to understand business needs and technical requirements.
• Identify and recommend ServiceNow-based technology solutions.
• Translate client requirements into technical solution designs.
• Develop proposals, solution approaches, and delivery plans.
• Advise on ServiceNow capabilities and best practices.
• Collaborate with development, architecture, and implementation teams.
• Evaluate existing IT environments for improvements.
• Suggest tools, platforms, and technical approaches.
• Conduct client meetings, workshops, and solution presentations.
• Support engagements to align proposed solutions with business expectations.

Skills

ServiceNow expertise

IT consulting

Requirements translation

Delivery planning

Stakeholder management

Job description

Job Title: Senior Technical Consultant – ServiceNow

Job Summary

We are looking for an experienced Senior Technical Consultant with ServiceNow expertise to identify, design, and recommend technology solutions that address client business requirements. The consultant will work closely with customers to understand their IT challenges, define suitable technical solutions, and develop proposals and delivery plans.

Key Responsibilities

• Engage with clients to understand business needs, IT challenges, and technical requirements.
• Identify and recommend suitable ServiceNow-based technology solutions.
• Analyze client requirements and translate them into technical solution designs.
• Develop technical proposals, solution approaches, and project delivery plans.
• Advise clients on ServiceNow capabilities, platform solutions, and technology best practices.
• Work with development, architecture, and implementation teams to define solution requirements.
• Evaluate existing IT environments and identify opportunities for technology improvements.
• Recommend appropriate tools, platforms, and technical approaches to meet client objectives.
• Conduct client meetings, technical workshops, and solution presentations.
• Support consulting engagements and ensure proposed solutions align with business and technical expectations.

Required Skills & Experience

• 10+ years of experience in IT consulting or technology consulting.
• Strong ServiceNow platform knowledge and consulting experience.
• Experience identifying and developing technology solutions based on client requirements.
• Strong understanding of IT solution design and technical consulting practices.
• Experience preparing technical proposals and delivery plans.
• Excellent client-facing, communication, and stakeholder management skills.
• Ability to translate business requirements into practical technical solutions.
• Experience working with cross-functional technical and business teams.