Service Engineer, Plant Operations Apps & ERP – Remote
La Lorraine Bakery Group
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Job summary
La Lorraine Bakery Group is seeking a Service Engineer Business Applications – Plant Operations to support critical applications across our Belgian plants and supply chain. You will blend user support, process improvements, and project participation to enhance system performance and user satisfaction.
In this international role, you will work with key users, IT colleagues, and business stakeholders to translate needs into effective solutions, drive changes, and contribute to our data-driven
Qualifications
- Master's degree or equivalent experience in IT, Supply Chain, Manufacturing.
- Experience with ERP systems; SAP S/4HANA knowledge is a strong asset.
- Affinity with Plant Operations, Manufacturing or Supply Chain.
- Analytical, customer-oriented, proactive with focus on service and continuous improvement.
- Fluent in Dutch & English; comfortable training international users.
- Change management experience is a plus.
Responsibilities
- Provide first-line support for Plant Operations and Supply Chain apps.
- Investigate incidents, perform root-cause analysis, and drive improvements.
- Maintain process documentation and train users to strengthen expertise.
- Manage user authorizations and support maintenance activities.
- Coordinate UAT and validate system changes.
- Support implementation and rollout projects; participate in on-call service after onboarding.
- On-call duty 24x7 after onboarding, max one week per month.
Skills
Education
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Job description
La Lorraine Bakery Group is seeking a Service Engineer Business Applications – Plant Operations to support critical applications across our Belgian plants and supply chain. You will blend user support, process improvements, and project participation to enhance system performance and user satisfaction.
In this international role, you will work with key users, IT colleagues, and business stakeholders to translate needs into effective solutions, drive changes, and contribute to our data-driven
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