Global SAP SD/LE & AI-Driven Operations Manager

La Lorraine Bakery Group NV; Ninove; Hybrid; EUR 110,000 - 160,000; Full time

Benefits offered by this job

Remote work 1 day/week

Meal vouchers

Hospitalisation insurance

Group insurance

Company car

10 extra vacation days

Job summary

La Lorraine Bakery Group NV is seeking an IT Customer Operations Applications Manager to own the SAP SD/LE landscape, lead a team of business analysts and drive a strategic roadmap for Sales & Distribution and Logistics Execution. You’ll advance AI-enabled processes and scale solutions for international growth across multiple countries.

You will collaborate with the finance and operations teams, shape the global template, and guide data platform efforts while ensuring smooth transition from

Qualifications

• Master's degree or equivalent level of experience.
• Extensive SAP SD/LE experience with transformation projects.
• Strong leadership and stakeholder management capabilities.
• Affinity with AI, digital transformation and translating tech opportunities into business value.
• Fluent in English with ability to work with diverse stakeholders.

Responsibilities

• Own and architect the Customer Operations application landscape (Sales & Distribution and Logistics Execution).
• Define and manage the long-term Customer Operations roadmap with business stakeholders.
• Lead a team of business analysts across projects from ideation to go-live.
• Identify opportunities to leverage AI and emerging technologies to create business value.
• Support international growth by integrating new countries into the global template.
• Guide SAP SD/LE design and develop team expertise; coach through complex challenges.
• Collaborate with Service Management to transition from project delivery to operations.
• Report to the Competence Centre Lead Finance & Customer Operations.
• Contribute to data products within a growing Data & Analytics organization.

Skills

SAP SD/LE

Leadership

Stakeholder management

AI & digital transformation

English fluency

Data & Analytics

Education

Master's degree or equivalent

Tools

Microsoft 365

Intune

Data platform

Job description

La Lorraine Bakery Group NV is seeking an IT Customer Operations Applications Manager to own the SAP SD/LE landscape, lead a team of business analysts and drive a strategic roadmap for Sales & Distribution and Logistics Execution. You’ll advance AI-enabled processes and scale solutions for international growth across multiple countries.

You will collaborate with the finance and operations teams, shape the global template, and guide data platform efforts while ensuring smooth transition from