Senior Technician - Innovation & CI (NATO Secret)

Vector Synergy; Henegouwen; On-site; EUR 65,000 - 90,000; Full time

Job summary

Vector Synergy is a prime contractor for NATO and European Union agencies. We are seeking a Senior Technician (Innovation and Continuous Improvement) with NATO Secret clearance to join our team on a B2B basis in Belgium.

The role focuses on aligning operational requirements, collaborating with stakeholders, and coordinating project transitions to Service Operations. The ideal candidate will bring ITIL Service Operations experience, comfort in matrixed corporate structures, and a strong

Qualifications

• ITIL Service Operations experience, preferably in an Operations Centre.
• Experience in large corporate environments with matrixed structures.
• Ability to analyse and review business processes and draft related documentation.
• Experience assessing feasibility of business process changes and suggesting new approaches.
• Good knowledge of Telecommunications/Network/IT solutions and products.

Responsibilities

• Participate in operational requirement alignment and planning phases of projects.
• Collaborate with stakeholders to define the project support model and requirements.
• Coordinate activities for projects transitioning to Service Operations.

Skills

ITIL Service Operations

Operations Centre experience

Matrixed organizations

Business process analysis

Project management basics

Telecommunications/IT solutions

Education

PRINCE2 Foundation

ITIL Foundation (V3/4)

Six Sigma Green Belt

Business Analysis Management

International/military-civilian environment knowledge

NATO knowledge (AC0/ACT)

Job description

Vector Synergy is a prime contractor for NATO and European Union agencies. We are seeking a Senior Technician (Innovation and Continuous Improvement) with NATO Secret clearance to join our team on a B2B basis in Belgium.

The role focuses on aligning operational requirements, collaborating with stakeholders, and coordinating project transitions to Service Operations. The ideal candidate will bring ITIL Service Operations experience, comfort in matrixed corporate structures, and a strong