Senior Technician (Innovation and Continuous Improvement)

Mycompas; Brussel; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

VECTOR SYNERGY sp. z o.o. in Mons, Belgium, invites applications for a Senior Technician (Innovation and Continuous Improvement) with NATO Secret clearance.

You will support operational requirement alignment, coordinate project activities, and work with stakeholders to define the project support model within Service Operations. The role emphasizes ITIL Service Operations practices, business process analysis, and collaboration across international teams.

Qualifications

• Experience implementing ITIL Service Operations in an Operations Centre.
• Experience in large corporate environments with matrixed structures.
• Ability to analyze and review business processes, plan projects, and prepare business documentation.

Responsabilités

• Participate in operational requirement alignment and planning phases.
• Collaborate with stakeholders to define the project support model and requirements.
• Coordinate activities for projects transitioning to Service Operations.

Connaissances

ITIL Service Operations

Operations Centre experience

Business process analysis

Project management

Documentation

Description du poste

Senior Technician (Innovation and Continuous Improvement)

Loading... Senior Technician (Innovation and Continuous Improvement) Location: Mons, Belgium Security Clearance: NATO Secret Reference No: C005458 / Mons Deadline for application: 13/10 /2026

Skills, knowledge, experience required:

• Practical experience in the implementation of ITIL Service Operations processes, preferably in an Operations Centre environment ;
• Experience working in a large corporate environment with matrixed structures ;
• Familiarity with analysing and reviewing business processes, project management, and preparing business documentation .

Desirable:

• ITIL CSI or Six Sigma Green belt or equivalent ;
• Business Analysis Management or equivalent ;
• Prior experience of working in an international environment comprising both military and civilian elements .

Duties/role:

• Actively participating in operational requirement alignment and planning phases of projects ;
• Collaborating with relevant stakeholders to support the definition of the project support model and associated requirements ;
• Contributing to the coordination and follow-up of activities required for projects transitioning to Service Operations.

Additional information:

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575
Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL [phone], FAX [phone], www.vectorsynergy.com , [e-mail]