Senior Program Manager

ABAKUS IT-SOLUTIONS; Brussel; Hybride; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

On-site collaboration in Brussels

Résumé du poste

ABAKUS IT SOLUTIONS in Brussels seeks a Programme Manager to coordinate a strategic digital programme in a complex public-sector setting. You will link business stakeholders, IT teams and external suppliers to ensure requirements, planning, delivery and governance stay aligned throughout the programme lifecycle.

Your role entails gathering needs, coordinating multi-stakeholder efforts, monitoring milestones and managing risks, while driving compliant, fit-for-purpose digital solutions and

Qualifications

• Proven experience as a Program Manager or similar role.
• Strong experience with Agile, Scrum and Lean methodologies.
• Knowledge of BPMN, UML and process modelling.
• Experience with MSP and PRINCE2 governance.
• Experience with Dynamics 365 or comparable platforms.
• Experience in requirements gathering and stakeholder management.
• Experience coordinating IT teams, business stakeholders and external suppliers.
• Experience with planning, delivery tracking, risk management, dependencies and reporting.
• Public sector experience is a strong asset.
• Product Owner certification is advantageous.

Responsabilités

• Gather, analyse and formalise business needs and requirements.
• Coordinate stakeholders and align business, IT and suppliers.
• Plan and monitor activities, milestones and deadlines.
• Consolidate workload estimates, costs and resources.
• Drive delivery of digital solutions and software adaptations.
• Identify and manage risks, issues and dependencies.
• Ensure solutions are compliant and fit for purpose.
• Contribute to governance, reporting and stakeholder communication.
• Maintain operational docs and support service continuity.
• Act as application owner for access-related activities.
• Support process optimisation and digital transformation across departments.

Connaissances

Program Management

Agile/Scrum/Lean

BPMN/UML

MS Dynamics 365

Stakeholder Management

Planning & Tracking

Risk & Dependency Management

ERP/Software Dev Environments

Formation

Product Owner certification

PMP/ MSP/ Prince2 awareness

Outils

MS Dynamics 365

MS Project

Description du poste

ABAKUS IT SOLUTIONS is looking for a Program Manager to coordinate and drive a strategic digital programme within a complex public-sector environment in Brussels. You will act as a key link between business stakeholders, IT teams and external suppliers, ensuring that requirements, planning, delivery and governance remain aligned throughout the programme lifecycle.

Your Missions

• Gather, analyse and formalise business needs and requirements in line with programme objectives and priorities.
• Coordinate multiple stakeholders and ensure alignment between business teams, IT teams and external suppliers.
• Plan and monitor activities, deliverables, milestones, dependencies and deadlines.
• Consolidate workload estimates, costs and resource requirements for developments and software evolutions.
• Drive and monitor the delivery of digital solutions and software adaptations, ensuring quality, timelines and agreed commitments are respected.
• Identify, analyse and monitor risks, issues, dependencies and deviations, and coordinate appropriate corrective actions.
• Ensure that delivered solutions are compliant, fit for purpose and aligned with business and customer requirements.
• Contribute to programme governance, reporting and regular communication with stakeholders.
• Maintain operational documentation and contribute to service continuity, stability and continuous improvement.
• Act as an application owner for access-related activities and contribute to overall customer satisfaction.
• Support process optimisation and digital transformation initiatives across different departments.

Your Qualifications

• Proven experience as a Program Manager or in a comparable programme/project management role.
• Strong experience with Agile, Scrum and Lean methodologies.
• Strong knowledge of BPMN, UML and process modelling.
• Solid experience with programme and project management methodologies such as MSP and PRINCE2.
• Experience with Microsoft Dynamics 365 or comparable digital/business platforms.
• Experience in requirements gathering, process analysis and stakeholder management.
• Experience coordinating IT teams, business stakeholders and external suppliers.
• Experience with planning, delivery tracking, risk management, dependencies and reporting.
• Experience in reporting and data analysis.
• Experience with ERP solutions and/or software development environments is an asset.
• Experience managing digital platforms serving citizens or public users (CiRM/CMT) is highly valued.
• Previous experience within the public sector is a strong asset.
• A Product Owner certification is an advantage.
• Native or bilingual proficiency in French or Dutch.
• Working knowledge of English.

Why Join ABAKUS IT SOLUTIONS?

• A role combining programme management, digital transformation and business/IT coordination.
• Exposure to large-scale and structured IT environments.
• The opportunity to work with multiple stakeholders and contribute to impactful digital initiatives.
• A professional environment where expertise, collaboration and continuous improvement are valued.
• A hybrid working model combining flexibility with meaningful on-site collaboration in Brussels.