Senior Passenger Information Apps Manager – Agile & Lifecycle

SNCB/NMBS; Brussel Hoofdstad; Hybride; EUR 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

13th month

Bonuses

Bike lease

Hospitalization insurance

Telework options

33 vacation days per year

Travel train pass

Résumé du poste

SNCB/NMBS is seeking an experienced Application Manager to lead and evolve critical passenger information applications within the Travelers Info team. You will ensure systems meet functional and technical needs, oversee the lifecycle, and guide projects from analysis to production.

The role emphasizes performance, availability, root-cause analyses, and strong documentation, with opportunities to contribute to KPIs and innovative solutions in a collaborative setting.

Qualifications

• Minimum 3 years as an application manager or similar role.
• Master's degree or equivalent experience required.

Responsabilités

• Manage the functional and technical aspects of applications.
• Ensure application availability and performance.
• Analyze incidents and conduct root-cause analyses.
• Oversee the entire application lifecycle.
• Guide projects from analysis to production.
• Maintain quality documentation and knowledge sharing.
• Support application development through KPIs and innovation.

Connaissances

Application management

Stakeholder management

Incident analysis

Documentation

Formation

Master's degree

Outils

Jira

Confluence

ServiceNow

Agile/Scrum

Description du poste

SNCB/NMBS is seeking an experienced Application Manager to lead and evolve critical passenger information applications within the Travelers Info team. You will ensure systems meet functional and technical needs, oversee the lifecycle, and guide projects from analysis to production.

The role emphasizes performance, availability, root-cause analyses, and strong documentation, with opportunities to contribute to KPIs and innovative solutions in a collaborative setting.