Expert passenger information apps

SNCB/NMBS

Brussel Hoofdstad

Hybrid

EUR 65,000 - 90,000

Full time

13 days ago

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Benefits offered by this job

13th month
Bonuses
Bike lease
Hospitalization insurance
Telework options
33 vacation days per year
Travel train pass

Job summary

SNCB/NMBS is seeking an experienced Application Manager to lead and evolve critical passenger information applications within the Travelers Info team. You will ensure systems meet functional and technical needs, oversee the lifecycle, and guide projects from analysis to production.

The role emphasizes performance, availability, root-cause analyses, and strong documentation, with opportunities to contribute to KPIs and innovative solutions in a collaborative setting.

Qualifications

  • Minimum 3 years as an application manager or similar role.
  • Master's degree or equivalent experience required.

Responsibilities

  • Manage the functional and technical aspects of applications.
  • Ensure application availability and performance.
  • Analyze incidents and conduct root-cause analyses.
  • Oversee the entire application lifecycle.
  • Guide projects from analysis to production.
  • Maintain quality documentation and knowledge sharing.
  • Support application development through KPIs and innovation.

Skills

Application management
Stakeholder management
Incident analysis
Documentation

Education

Master's degree

Tools

Jira
Confluence
ServiceNow
Agile/Scrum

Job description

Minimum 3 years as an application manager or similar role.

Education

Master's degree or equivalent experience required.

Languages
Required Skills
Nice to have

Agile/Scrum Jira Confluence ServiceNow

Soft Skills
About
The Position

In this role, you will manage and evolve critical passenger information applications. You will work within the Travelers Info team to ensure applications meet functional and technical needs.

The Company

NMBS is a key player in the transportation sector, focusing on providing reliable passenger information. Our mission is to enhance travel experiences through innovative solutions. We aim to lead in passenger information technology.

Your Responsibilities
  • Manage the functional and technical aspects of applications.
  • Ensure application availability and performance.
  • Analyze incidents and conduct root-cause analyses.
  • Oversee the entire application lifecycle.
  • Guide projects from analysis to production.
  • Maintain quality documentation and knowledge sharing.
  • Support application development through KPIs and innovation.
Why Join Us?
  • Attractive salary with 13th month and bonuses.
  • Flexible budget options including bike lease.
  • Hospitalization and group insurance.
  • Flexible working hours and telework options.
  • 33 vacation days per year.
  • Train pass and discounts on international travel.

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