Senior Manager-Operational AML & Compliance Services

Arendt & Medernach; Luxemburg; On-site; EUR 120,000 - 180,000; Full time

Job summary

Arendt Investor Services (AIS) is seeking a Senior Manager-Operational AML & Compliance Services in Luxembourg to lead AML/KYC due diligence, supervise a team, and ensure compliance with evolving regulations. You will drive performance, coordinate client engagements, and support business development while aligning with AIS standards.

The role requires strong leadership, in‑depth Luxembourg AML/CFT knowledge, and excellent stakeholder management.

Qualifications

• Master’s degree in Law, Finance or Economy or equivalent experience.
• Fluent in English; additional languages are a plus.
• Solid knowledge of Luxembourg AML/CFT laws and regulations.

Responsibilities

• Lead AML/KYC due diligence activities in line with regulations, client requirements and internal policies.
• Review and challenge complex CDD/KYC files, risk assessments, screening results and remediation activities.
• Act as escalation point for high‑risk AML/CFT matters.
• Manage client relationships, engagements, reporting and service delivery.
• Lead, coach and develop a team with workforce planning and performance management.
• Monitor production, quality controls, KPIs and service levels; implement corrective actions.
• Drive process improvements and transformation initiatives.
• Support business development: proposals, presentations and service development.
• Monitor regulatory developments and implement them within the business.
• Collaborate with internal stakeholders to ensure services are delivered effectively.
• Occasional client secondments and work from client premises with AML/KYC leadership.
• Promote AIS services in cross‑selling activities.

Skills

Leadership & people management

Client management

Communication & negotiation

Regulatory knowledge Luxembourg AML/Ct

Proactive & rigorous

English fluency

Education

Master's degree in Law, Finance or Economy

Job description

Arendt Investor Services (AIS) is the investor services’ arm of Arendt. We help clients to efficiently run the operational side of their business, bringing peace of mind to investors. Equipped with the latest technology, our 300 experts provide clients with an integrated suite of fund and corporate services, delivered to the highest market standards.

Our services complement Arendt’s legal expertise and regulatory & consulting services. We are a Professional of the Financial Sector (PFS) supervised by the CSSF and ISO 22301 certified.

The experts at AIS and AManco provide clients with: Corporate Services, Fund Administration Services, Governance Services, Operational AML & Compliance Services, Tax Compliance Services, Depositary Services, as well as Third Party AIFM Services (provided by AManco S.A.).

Senior Manager-Operational AML & Compliance Services

Your role

• Lead and oversee AML/KYC due diligence activities in compliance with applicable regulations, client requirements and internal policies.
• Review and challenge complex CDD/KYC files, risk assessments, screening results and remediation activities.
• Act as an escalation point for high‑risk and sensitive AML/CFT matters.
• Manage client relationships, engagements, reporting and service delivery.
• Manage, coach and develop a team, ensuring effective workforce planning and performance management.
• Monitor production, quality controls, KPIs and service levels, implementing corrective actions where needed.
• Drive process improvements, operational efficiency and transformation initiatives.
• Support business development activities, including proposals, presentations and service development.
• Monitor regulatory developments and ensure their effective implementation within the business.
• Collaborate with internal stakeholders to ensure the effective delivery of services.
• Undertake client secondments and work from clients’ premises when required, providing AML/KYC expertise and operational leadership.
• Perform any other duties required to support the development and objectives of the department.
• Actively promote AIS services in cross‑selling activities.

Your profile

• Master’s degree in law, Finance or Economy or an equivalent experience
• Fluent in English, any other language would be considered as an asset
• You have a solid knowledge of the Luxembourg AML / CFT related laws and regulation in Luxembourg
• Strong leadership and people‑management skills, with the ability to coach, influence and build accountable, high‑performing teams.You are proactive, rigorous with the ability to meet deadlines.
• Strong client‑management, communication, negotiation and presentation skills, with credibility at senior stakeholder level.

#AIS

Within Arendt, we uphold high standards. Our professionals work with clients on engaging projects, empowered from the start. With a strong local presence in Luxembourg and international reach, we support and train our team members to thrive in a culture of excellence. Specialised teams ensure the right skills are available, allowing for a focus on added value. Our leaders are approachable, providing support and mentoring.

We offer a vibrant social life with numerous events, embracing sports and art, our culture encourages openness and discovery beyond the professional realm. With over 50 nationalities represented, Arendt is committed to the well‑being of its staff, serving the best interests of its clients, protecting the environment, and supporting education.

Arendt promotes equal opportunities and value each employee for what they bring to the community. For more information, please refer to our diversity and inclusion policy on our website.

Please be aware that the selected candidate will be required to provide a criminal record (or certificate of good conduct).

#AIS