Senior Helix ITSM/ITAM Capacity Engineer

Brevco Services; Brussel Hoofdstad; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

NCIA is seeking a skilled ITSM/ITAM capacity services engineer to design and implement BMC Helix ITSM, Discovery, CMDB, and Power BI reporting. You will integrate APIs and ensure data models align with CMDB structures while delivering secure, scalable solutions.

The role requires strong English proficiency, a relevant degree, and several years of hands-on experience with ITSM platforms, Power BI, and system integrations. Brussels-based contract.

Qualifications

• All mandatory requirements must be met to apply.
• Bachelor’s or higher degree with 3+ years relevant experience or equivalent education with 4+ years.
• 3+ years of engineering experience with ITSM based on BMC Helix ITSM, Discovery, CMDB and Smart Reporting.
• 3+ years of hands-on engineering with ITSM integrations using RestAPI, WebServices and related tools.
• Scripting and integrations code development.
• Power BI development with strong DAX and Power Query skills.

Responsibilities

• Architecture and design for BMC Helix ITSM, CMDB, Discovery, Asset Management, Integrations, and Power BI Reporting.
• Configuration, customization, development, and enhancement of platform components.
• Integration development (APIs and third‑party systems).
• Data model optimization and CMDB structuring.
• Technical and functional documentation; unit, integration, and system testing.

Skills

STANAG English

ITSM Helix

Power BI

RestAPI

WebServices

Scripting

Education

Bachelor’s degree or higher

Tools

BMC Helix ITSM

BMC Helix Discovery

BMC CMDB

BMC Smart Reporting

Power BI

Atrium Integrator

Job description

NCIA is seeking a skilled ITSM/ITAM capacity services engineer to design and implement BMC Helix ITSM, Discovery, CMDB, and Power BI reporting. You will integrate APIs and ensure data models align with CMDB structures while delivering secure, scalable solutions.

The role requires strong English proficiency, a relevant degree, and several years of hands-on experience with ITSM platforms, Power BI, and system integrations. Brussels-based contract.