Senior Field Service Engineer – Benelux (PV & Storage)

Sungrow Europe; Brussel; Hybride; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Opportunities for career advancement

Bonus payment based on KPIs

Training at headquarters in Germany

Technical knowledge growth opportunities

Résumé du poste

Sungrow Europe is seeking a Senior Field Service Engineer (FSE) based in BENELUX. You will take ownership of customer issues, provide on-site support, and perform installation and maintenance tasks. The ideal candidate should have an electrical technician or engineer background, B2 proficiency in English and the local language, and a willingness to travel. This is a unique opportunity to grow your technical knowledge and work in a multinational team.

Qualifications

• Education as Electrical Technician or Engineer (understanding of ACDC, Low/Medium Voltage).
• Domestic and English language skills at least at B2 level.
• Willingness to work on call duty.
• Experience with PV & Battery Storage solutions.
• Experience dealing with customers in critical situations.

Responsabilités

• Take ownership of dispatched customer issues.
• Interface between customers and Sungrow.
• Run diagnosis on errors or technical problems.
• Ensure up-to-date documentation for service contracts.

Connaissances

Electrical Technician or Engineer knowledge

Customer relationship management

Problem diagnosis

Domestic and English language skills (B2)

Willingness to travel

Formation

Education as Electrical Technician or Engineer

Description du poste

Sungrow Europe is seeking a Senior Field Service Engineer (FSE) based in BENELUX. You will take ownership of customer issues, provide on-site support, and perform installation and maintenance tasks. The ideal candidate should have an electrical technician or engineer background, B2 proficiency in English and the local language, and a willingness to travel. This is a unique opportunity to grow your technical knowledge and work in a multinational team.