Senior Business Analist

Rhox; Mechelen; On-site; EUR 90,000 - 120,000; Full time

Job summary

Rhox is seeking a senior business analyst to drive the renewal of a case-management application. The role focuses on aligning process improvements, data modelling and user stories to increase case volumes and support a machine learning quality-check project.

You will optimise processes, model data for the renewal, and translate epics into actionable user stories while aiding gradual replacement of existing functionality.

Qualifications

• Eight years of experience in business operations applied to ICT, at expert level.
• At least three years of experience as a business analyst.
• Experience developing and optimising processes using BPM.
• Practical experience building data models.
• Experience translating epics and features into user stories.
• Practical experience with PowerBI.
• At least two years of project management experience.
• Dutch, CEFR C2 proficiency.

Responsibilities

• Optimise business processes for growing case volumes.
• Build data models for application renewal.
• Translate epics and features into user stories.
• Support gradual replacement of existing application functionality.
• Support a machine learning project for targeted quality checks.

Skills

Business analysis

Process optimization

Data modelling

User story writing

Project management

Dutch language proficiency

Tools

PowerBI

JIRA

Confluence

SQL

Job description

We're looking for a senior business analyst to support the gradual renewal of a case-management application. You'll connect process improvements, data modelling and user stories, with a focus on growing case volumes and a machine learning project for targeted quality checks.

What you'll do

• Optimise business processes for growing case volumes.
• Build data models for application renewal.
• Translate epics and features into user stories.
• Support gradual replacement of existing application functionality.
• Support a machine learning project for targeted quality checks.

What you bring

• Eight years of experience in business operations applied to ICT, at expert level.
• At least three years of experience as a business analyst.
• Experience developing and optimising processes using business process management (BPM).
• Practical experience building data models.
• Experience translating epics and features into user stories.
• Practical experience with PowerBI.
• At least two years of project management experience.
• Dutch, C2 (CEFR).

Nice to have

• Experience with stakeholder management.
• Project management knowledge covering costs, timing, coordination, planning and estimates.
• Experience working as a data analyst.
• Public-sector experience.
• Experience with agile development.
• Experience with Atlassian Tools (JIRA, Confluence).
• Experience with data governance and master data management.
• Practical experience with SQL.