Senior BA Lead for eCommerce Transformation (Hybrid)

EPAM Systems; Antwerpen; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Private healthcare insurance

Group insurance

Meal vouchers

Eco-vouchers

Transportation/bike allowance

IT equipment (laptop)

Job summary

EPAM Systems in West-Vlaanderen, Belgium, seeks a Lead Business Analyst to guide a team through an eCommerce transformation and legacy modernization. Hybrid work model with a focus on aligning business needs to delivery.

You will co-lead analysts, shape BA processes, and serve as the main liaison between stakeholders and engineering teams, ensuring clear requirements and timely decisions.

Qualifications

• Strong stakeholder engagement and facilitation skills.
• Proven ability to lead a team of business/functional analysts.
• Excellent problem-solving skills for ambiguous problems.
• Solid understanding of delivery processes and B2B/eCommerce workflows.
• Experience promoting AI to optimize processes and team efficiency.

Responsibilities

• Co-lead and develop a team of functional/business analysts; set direction, priorities and quality standards.
• Build, own and improve business analysis processes and ways of working.
• Act as primary contact between business stakeholders, customers and engineering/delivery teams.
• Facilitate discussions, align viewpoints and drive decisions with senior stakeholders.
• Own customer communication and ensure business needs are understood and represented.
• Conduct business analysis in sales/marketing domain with an eCommerce background.
• Document processes, gather and define requirements; perform problem definition and root-cause analysis.
• Identify improvements and drive them through to completion.

Skills

Stakeholder engagement

Facilitation

Negotiation

Consulting

Problem solving

Delivery processes

B2B/eCommerce domain

AI in workflow

Job description

EPAM Systems in West-Vlaanderen, Belgium, seeks a Lead Business Analyst to guide a team through an eCommerce transformation and legacy modernization. Hybrid work model with a focus on aligning business needs to delivery.

You will co-lead analysts, shape BA processes, and serve as the main liaison between stakeholders and engineering teams, ensuring clear requirements and timely decisions.