Sales Support Specialist

UNAVAILABLE; Brussel; Sur place; EUR 34 000 - 46 000; Plein temps

Résumé du poste

Danone Belux is seeking an Account Support Specialist AFH to act as the keystone between customers and internal teams, ensuring accurate and efficient administrative work for customer plans and promotions.

You will handle contracts, product data, visuals and field orders, while supporting KAMs and ensuring flawless execution of commercial activities. Fluency in Dutch/French (English a plus) and strong MS Office skills are essential.

Qualifications

• High standards and excellent communication are essential.
• Ability to take initiative and prioritize daily tasks.
• Service-minded and optimistic team player.
• Fluent in Dutch and French (preferably also English) both written and verbal.

Responsabilités

• Be the trusted point of contact for admin support of the customer plan.
• Manage contracts, product data, documentation, visuals and requests.
• Support Key Account Managers with customer plans and promotions.
• Coordinate promo planning, promosheets and communications with internal stakeholders.
• Oversee sales budgets, purchase orders and invoice matching in systems.
• Keep critical business information up to date across systems.

Connaissances

Communication skills

High standards

Initiative

Team player

Customer-oriented

Multitasking

Service-minded

Dutch & French

English

Outils

MS Office

Excel

Word

PowerPoint

Description du poste

Short Intro and About the Job

How thrilling is it to have the pen to help writing the future of Danone Belux?

The Account Support Specialist AFH (Away From Home) is part of the impuls and modern convenience department and is the keystone between our customers and internal stakeholders. The sales assistant will play an important role in ensuring customer satisfaction through the accuracy and efficiency of the administrative work..

Your responsibilities:

• Become the trusted point of contact for customers for all administrative support of our customer plan, ensuring smooth communication on innovations, promotions, product-assortments pricing, and RSP's.
• Take care of key customer fishes, including contracts, product data, technical documentation, visuals, and customer requests.
• Support Key Account Managers by preparing customer plans, following up on promotions, and ensuring flawless execution of commercial activities.
• Ensure good follow-up of promo planning, promosheetsandcommunicationto your different internal stakeholders(customer service/demand planning/...)
• Own the administrative follow-up of sales budgets, purchase orders, and make sureinvoices are matching in the systems.
• Keep critical business information up to date across systems, including product launches, pricing updates, and promotional activities.
• Prepare field documents & specific field orders such as promo plans, order forms, one pagers, displays
• Continuously look for ways to improve processes, simplify workflows, and deliver an even better experience for both customers and colleagues.

About You

The ideal candidate willexhibithigh standards,excellent communicationskills, and haveanability to take initiative, and prioritize daily tasks. Somebody who gets energized bybeing in contact with other people(internal and external) to get things done. You are looking for a job that combines administrative tasks, externalcontactsand internal collaboration. You areservice-minded, andabove all youare anoptimistic team player!

We believe you also need to be:

• Fluent inDutchandFrench(preferably also in English) both written and verbal,
• Rigorouswithavery goodeye for details,
• You like to performseveral tasks inparalleland you have ahands-on attitude
• Customer-oriented, alwaysaiming for solution and high-quality service towards customers,
• You are good in MS Office(Excel, Word, PowerPoint)

About Us, We offer and What's next

At Danone, we guarantee that you can simply be yourself. We believe thatit'sup to you to define the way you work,to developyourself, to progress. With us,you'llwork in an exciting,complexand challenging environment. This is how you will create new opportunities!

Join our movement for a more sustainable world. One Planet One Health BY YOU.

Good luck, wecan’twait to meet you!

*allapplicants will be considered for employment without attention to race,colour, religion, sex, sexual orientation, gender identity, national origin,veteranor disability status