Your Challenge
Flamant is a leading Belgian premium interior and lifestyle brand, specialising in high‑end furniture, decoration and total concepts for residential and professional projects. With a strong focus on design, quality and craftsmanship, Flamant has grown into an internationally recognised brand that combines timeless elegance with a warm and authentic living experience.
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Sales (Retail) - Sint-Martens-Latem
Sint-Martens Latem, Belgium
What You Will Do
- Make the first visit count. You take the time to understand the customer in depth: the room, how they live, their style, their wishes, budget and timing. You ask the questions that matter, so your proposal fits from the start.
- Think in complete solutions. You propose the full picture, not a single product, so one chair becomes a complete living room.
- Show the value. You know what makes each piece worth it: materials, craftsmanship, durability and service, and you make that tangible for every customer.
- Close the deal. You take away doubts, know when to ask for the order, and you do. If the decision is not today, you agree a concrete next step (a quote, a sample or a home visit) and follow up until it is signed or clearly lost.
- Follow through. You register orders and payments in Odoo and stay on each order until delivery, so the customer comes back.
- Chase every lead. Website enquiries, showroom visits and event guests are followed up within days, not weeks.
- Know the collection inside out. Products, materials, prices and delivery times are your tools, and you keep the shop tidy, correctly priced and in perfect condition.
- Own your targets. You know your personal and shop sales targets, follow your own results and act when you fall behind.
Who You Are
- Two or more years in retail sales, ideally in premium furniture, home or lifestyle, with a track record of reaching targets.
- A secondary or higher education diploma; design training is a plus.
- A sharp listener who asks the right questions and gets to the real need behind the request.
- Assertive without being pushy: confident in what you sell and comfortable asking for the order.
- Proud of the product, with a good eye for colour, material and composition.
- Structured in quotes, orders and follow-up; Odoo is a plus.
- Dutch and French come naturally to you, and your English is strong.
- Weekends and flexible hours are part of retail, and that suits you.