Sales (Retail)

FLAMANT; Brussel Hoofdstad; On-site; EUR 25,000 - 35,000; Full time

Job summary

Flamant in Brussels, Belgium, is seeking a retail salesperson for its premium furniture and lifestyle brand. You turn visits into sales and guide customers from first contact to delivery.

With two-plus years in premium retail, you listen, ask the right questions, and propose complete room solutions. You speak Dutch and French, with good English, and you are comfortable quoting, ordering in Odoo, and following up until a deal is signed.

Qualifications

• Two or more years of experience in premium retail sales.
• Strong communication and listening skills; ability to ask the right questions.
• Comfort with closing sales and handling follow-up.
• Multilingual: Dutch and French; good English.

Responsibilities

• Convert store visits into sales and understand customer needs.
• Propose complete room solutions, not just single products.
• Explain value through materials, craftsmanship, durability and service.
• Register orders and follow up through delivery to ensure customer satisfaction.
• Follow up on showroom visits and website inquiries within days.
• Maintain showroom tidiness, accurate pricing and updated collection knowledge.

Skills

Retail sales

Active listening

Customer focus

Target achievement

Education

Secondary or higher education diploma

Tools

Odoo

Job description

Flamant is a leading Belgian premium interior and lifestyle brand, specialising in high-end furniture, decoration and total concepts for residential and professional projects. With a strong focus on design, quality and craftsmanship, Flamant has grown into an internationally recognised brand that combines timeless elegance with a warm and authentic living experience.

All Jobs

Sales (Retail)

Brussels, Belgium

Your Challenge

You turn a shop visit into a sale. Most customers come only once, so you use that one visit to understand exactly what they need and want, and you guide them to a decision. You are no hard seller, but you do not let a customer leave with just “I’ll think about it”. From the first visit to the day the sofa arrives, you are their contact.

What You Will Do

• Make the first visit count. You take the time to understand the customer in depth: the room, how they live, their style, their wishes, budget and timing. You ask the questions that matter, so your proposal fits from the start.
• Think in complete solutions. You propose the full picture, not a single product, so one chair becomes a complete living room.
• Show the value. You know what makes each piece worth it: materials, craftsmanship, durability and service, and you make that tangible for every customer.
• Close the deal. You take away doubts, know when to ask for the order, and you do. If the decision is not today, you agree a concrete next step (a quote, a sample or a home visit) and follow up until it is signed or clearly lost.
• Follow through. You register orders and payments in Odoo and stay on each order until delivery, so the customer comes back.
• Chase every lead. Website enquiries, showroom visits and event guests are followed up within days, not weeks.
• Know the collection inside out. Products, materials, prices and delivery times are your tools, and you keep the shop tidy, correctly priced and in perfect condition.
• Own your targets. You know your personal and shop sales targets, follow your own results and act when you fall behind.

Who You Are

• Two or more years in retail sales, ideally in premium furniture, home or lifestyle, with a track record of reaching targets.
• A secondary or higher education diploma; design training is a plus.
• A sharp listener who asks the right questions and gets to the real need behind the request.
• Assertive without being pushy: confident in what you sell and comfortable asking for the order.
• Proud of the product, with a good eye for colour, material and composition.
• Structured in quotes, orders and follow-up; Odoo is a plus.
• Dutch and French come naturally to you, and your English is strong.
• Weekends and flexible hours are part of retail, and that suits you.