Sales Officer

Administratie, HR en office support; Brussel; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Hybrid working policy after 6 months

Monthly net telework allowance ~€30

Group insurance and hospitalization on

Job summary

Robert Half is seeking a Junior Sales Officer NL/FR Benelux in Brussels to develop a portfolio of small customers and drive growth across the Benelux region. You will collaborate with Marketing, Customer Service, and Sales to generate opportunities and ensure onboarding success.

You will build long-term relationships, manage inquiries, and contribute to commercial performance while developing your skills in an international environment. The role offers a dynamic team and career growth.

Qualifications

• Bachelor's or Master's degree in a business-related field.
• First professional experience in a commercial, customer-oriented or administrative role.
• Perfectly bilingual in Dutch and French; English is a plus.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage and develop a portfolio of small customers within the Benelux market.
• Identify and develop new business opportunities through active prospecting (phone, email, digital channels).
• Coordinate prospecting with Marketing and Sales Manager; support onboarding and retention.
• Build long-term customer relationships and act as a trusted contact for commercial questions.
• Provide back-up support for sales and back-office teams and share market intelligence.

Skills

Dutch language and French bilingualism

English communication

Customer relationship

Education

Bachelor's or Master's degree in Business-related field

Tools

Microsoft Excel

Microsoft Dynamics

Power BI

Microsoft Office Suite

Job description

Robert Half is currently recruiting a Junior Sales Officer NL/FR Benelux for an international company active in the energy sector

The job is located in the heart of Brussels city centre.

Are you a commercially minded professional looking to develop your career in sales within an international environment? Do you enjoy building customer relationships, identifying business opportunities, and working closely with marketing and customer service teams?

This position offers the opportunity to join a dynamic Benelux team within a well-established multinational organization and develop your commercial skills in a fast-growing and customer-focused environment.

Your Responsibilities

As a Junior Sales Officer, you will be responsible for managing and developing a portfolio of small customers while actively contributing to business growth and customer retention across the Benelux market.

Business Development & Sales

• Manage and develop a portfolio of small customers;
• Identify and develop new business opportunities through active prospecting (phone, email, digital channels, etc.);
• Create, qualify and follow up sales prospects generated through marketing campaigns, web requests and direct outreach;
• Coordinate prospecting initiatives in close collaboration with the Marketing team and Sales Manager;
• Support customer acquisition activities and ensure a smooth onboarding process for new clients;
• Monitor customer activity and implement retention, upselling and cross-selling actions;
• Increase the usage of additional products and services offered by the company.

Customer Relationship Management

• Build long-term relationships and strengthen customer loyalty;
• Act as a trusted point of contact for customers regarding commercial questions and requests;
• Handle customer inquiries and claims through telephone and email communications;
• Ensure a high level of customer satisfaction through proactive follow-up and support;
• Monitor customer portfolios and identify growth opportunities.

Administration & Commercial Support

• Prepare, verify and manage contracts and customer files;
• Process rebate agreements and additional service contracts (e.g. VAT recovery services, toll solutions and mobility services);
• Maintain accurate customer information within internal systems;
• Support reporting activities and commercial performance monitoring;
• Share market intelligence and competitor information with internal stakeholders.

Team Collaboration

• Work closely with Customer Service, Credit Control and Sales colleagues;
• Ensure operational coordination between departments to provide an excellent customer experience;
• Provide back-up support for sales and back-office team members when required;
• Contribute actively to a collaborative and team-oriented environment.

Your Profile

• You hold a Bachelor's or Master's degree with a business-oriented specialization (Marketing, Sales, Management, Business Administration, Economics, etc.);
• You have a first professional experience in a commercial, customer-oriented or administrative role (internship, student job or permanent position);
• You are perfectly bilingual in Dutch and French;
• A good command of English is considered a strong asset for international interactions;
• Excellent interpersonal and communication skills;
• Strong commercial awareness and business acumen;
• Customer-focused with a genuine interest in relationship building;
• Proactive, autonomous and solution-oriented;
• Strong negotiation and persuasion skills;
• Able to work efficiently under pressure and manage multiple priorities;
• Excellent organizational skills and attention to detail;
• Team player with a collaborative mindset;
• Comfortable working with figures and commercial performance indicators;
• Proficient with business software and reporting tools, including:
  • Microsoft Excel;
  • Microsoft Dynamics;
  • Power BI;
  • Microsoft Office Suite.

Our Client Offers

• A permanent opportunity after a successful interim period;
• Full-time position;
• 36-hour working week during the interim period;
• 38-hour working week upon permanent contract;
• 12 additional legal holidays plus sector-specific days off;
• A highly attractive salary package aligned with the petrochemical sector;
• Full reimbursement of public transport costs;
• Hybrid working policy after 6 months (up to 2 days of telework per week);
• Monthly net telework allowance of approximately €30;
• Group insurance and hospitalization insurance upon permanent contract;
• A dynamic and supportive work environment;
• The opportunity to gain valuable experience within a local team of approximately 27 employees operating as part of a multinational organization;
• Strong learning opportunities and long-term career growth prospects.

Reference number: 000517305.

Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at https://www.roberthalf.com/be/en/privacy.