Sales Cloud CX Expert — Hybrid & ERP Integration Lead

Atlas Copco Group Co.,Ltd; Antwerpen; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

Atlas Copco Group in Belgium seeks a CX Expert - Sales Domain to lead the design, evolution, and stabilization of the Sales Cloud landscape, including the transition to an improved solution and integration with ERP initiatives. The role serves as the bridge between CRM and ERP teams, ensuring data integrity, migration testing, and continuous adoption.

The role focuses on owning the technical Sales Cloud roadmap, coordinating migrations, and maintaining documentation, data quality, and security,

Qualifications

• Strong knowledge of SAP Sales Cloud and its integration with ERP systems.
• Experience with REST/SOAP APIs, middleware and event-driven architectures.
• Experience with SAP ECC and/or S/4HANA is a plus.
• Analytical skills to manage gap analysis, data migration, and testing activities.

Responsibilities

• Define and validate data, configurations, customizations, and automations.
• Coordinate migrations, testing, and upgrades with partners.
• Identify and improve deprecated features, technical debt, and legacy customizations.
• Own the technical Sales Cloud roadmap and ensure scalable, maintainable solutions.
• Maintain documentation, data quality, security, and access standards; provide L2/L3 support.

Skills

SAP Sales Cloud

Integration patterns

ECC/S4Hana awareness

Data migration & testing

Job description

Atlas Copco Group in Belgium seeks a CX Expert - Sales Domain to lead the design, evolution, and stabilization of the Sales Cloud landscape, including the transition to an improved solution and integration with ERP initiatives. The role serves as the bridge between CRM and ERP teams, ensuring data integrity, migration testing, and continuous adoption.

The role focuses on owning the technical Sales Cloud roadmap, coordinating migrations, and maintaining documentation, data quality, and security,