RFID/EAS Field Technician - Travel-Ready Support

Johnson Controls; Diegem; On-site; EUR 45,000 - 60,000; Full time

Job summary

Johnson Controls Belgium seeks a Field Technical Service expert to provide technical support for Innovative EAS and RFID solutions to our global retail customers. The role requires hands-on problem solving and close collaboration with HQ and field teams.

Traveling internationally over 75% and delivering on complex deployments, you will help ensure high customer satisfaction and effective installations across sites.

Qualifications

• Technical education in electronics, IT & communications, electrical engineering or automation technology.
• Experience with EAS and RFID technology is preferred.
• Willingness to travel internationally over 75%.
• English at an advanced level is a must.
• French or Dutch with English desirable.

Responsibilities

• Aid in sizing, installation, maintenance, and operation of all technological resources to ensure timely delivery of technical support.
• Provide technical support for Johnson Controls products at customer facilities and internal staff.
• Develop new solutions and test, and prepare manuals and product guides.
• Perform maintenance, updates, evaluations, and deployments as required.
• Resolve incidents and provide Level 2 support.
• Assist field technicians in installation and maintenance of technologies.

Skills

Logical solver

Hands-on

Communication skills

Troubleshooting

Education

Technical education

Job description

Johnson Controls Belgium seeks a Field Technical Service expert to provide technical support for Innovative EAS and RFID solutions to our global retail customers. The role requires hands-on problem solving and close collaboration with HQ and field teams.

Traveling internationally over 75% and delivering on complex deployments, you will help ensure high customer satisfaction and effective installations across sites.