Retail Network Management Expert

Metagenics, Inc.; Brussel Hoofdstad; Hybride; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Metagenics, Inc. in Belgium seeks a Retail Network Manager to develop and maintain deep knowledge of the nationwide CASH point network.

You will analyze performance, market dynamics and location potential to guide the evolution of the network and ensure a seamless customer experience. You will provide strategic insights, prepare governance materials and coordinate with Operations, Finance, Real Estate, Marketing and Customer Insights to drive evidence-based decisions for long-term network

Responsabilités

• Analyse network performance and market dynamics to support long-term evolution of the CASH point network.
• Identify opportunities to optimize performance and sustainability, including relocation or new locations based on data and business cases.
• Provide dashboards, performance reporting and recommendations; align with Operations, Finance, Real Estate, Marketing and Customer Insights.

Description du poste

We have built a global, country-covering independent ATM-network offering qualitative cash services to all individuals and merchants in Belgium. We are the largest player on the Belgian market and aim at long term presence in the country. Do you know the AAA-shopping streets by heart, but do you also understand the importance of a network that is appreciated countrywide? Do you love to improve customer experience and work together with a motivated team that ensures access to cash in the long term? Do you know how to build and present business cases, and understand the impact of profitability of a single location in the whole network? Then we might have a challenging job for you as our Retail Network Manager within Batopin.

Your role

You develop and maintain a comprehensive understanding of the network of CASH points including performance and local dynamics. You analyze the performance of the full network, market dynamics, and location potential to support decisions on the evolution of the network of CASH points. You identify opportunities to optimize performance and long-term sustainability of the network of CASH points. You follow up on operational performance to support a seamless CASH point experience. You provide strategic insights, recommendations, and performance reporting to enable evidence-based decision making. You will have regular contacts with Operations, Finance, Real Estate, Marketing and Customer Insights.

What will you do

1. Analyse network performance and market dynamics Regularly review network performance indicators, compare CASH point locations and identify trends, deviations or structural issues. Combine internal data with local & international market dynamics, customer behaviour, accessibility and location characteristics to understand what drives performance. Assess the potential of existing and possible new locations to support the long-term evolution of the CASH point network. Follow up on local operational performance to support a seamless CASH point experience.
2. Identify and support network optimization initiatives Identify where interventions are needed, such as improving underperforming CASH points, strengthening accessibility or increasing operational efficiency. Support fact-based decisions on relocation, closure, investment or new location opportunities by preparing clear analyses and business cases. Support negotiation of commercial/rental agreements. Ensure that optimization proposals balance customer experience, operational feasibility, financial impact and long-term sustainability.
3. Provide decision support and align stakeholders Translate analyses into concise dashboards, performance reporting and recommendations. Facilitate alignment with Operations, Finance, Real Estate, Marketing and Customer Insights to make sure recommendations are realistic and executable. Prepare the formal governance body that will steer decisions on the evolution of the network. Follow up on agreed actions and evaluate whether implemented network changes deliver the expected impact.