Remote Revenue & CS Ops Architect

YO AI Labs; Vlaams-Brabant; Remote; EUR 60,000 - 90,000; Full time

Job summary

YO AI Labs is seeking a Sales, Revenue, or CS Operations expert for a remote contractor role. You will optimize CRM workflows, improve data accuracy, and build reporting across SaaS environments, collaborating with sales and customer success teams.

You should have hands-on CRM configuration experience, at least two revenue-related tools outside the CRM, strong problem-solving, and excellent written and verbal communication to drive operational improvements.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Data accuracy

Reporting

Workflow management

Communication

Problem solving

Tools

Chargebee

Zendesk

Job description

YO AI Labs is seeking a Sales, Revenue, or CS Operations expert for a remote contractor role. You will optimize CRM workflows, improve data accuracy, and build reporting across SaaS environments, collaborating with sales and customer success teams.

You should have hands-on CRM configuration experience, at least two revenue-related tools outside the CRM, strong problem-solving, and excellent written and verbal communication to drive operational improvements.