Remote Junior Customer Service & Supply Chain Support

Westfalia Fruit Group; Wingene; Sur place; EUR 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Flexible working hours

Work-from-home days

Vacation days

Hospitalisation & group insurance

Mobile phone

Meal vouchers 9.5 EUR

Bike leasing

Eco vouchers

Résumé du poste

Westfalia Fruit is looking for a Junior Customer Service Representative to join our Wingene, Belgium team. You will coordinate orders, support OTIF, and serve as the main contact for customer inquiries while maintaining master data in our Transus EDI platform.

Join a fast-paced manufacturing environment with opportunities to grow your career in supply chain. Fluency in Dutch and English is required; French is a plus.

Qualifications

• Secondary School Diploma or equivalent through experience.
• Fluent in Dutch and English with strong verbal and written skills.
• Proactive, driven, and able to thrive in a fast-paced environment.
• Strong customer-focused mindset and commitment to service.
• Ability to connect information across the supply chain to make informed decisions.
• Resilient and results-oriented approach to deliver positive outcomes.
• Desirable: Fluency in French.

Responsabilités

• Coordinate customer orders from receipt through to delivery, ensuring a smooth Order-to-Delivery (O2D) process.
• Monitor supply chain performance, including OTIF and support corrective actions.
• Manage sales orders.
• Provide excellent customer service as a point of contact for customer enquiries and order updates.
• Maintain and update master data in Transus EDI platform to ensure data accuracy.
• Contribute to continuous improvement across customer service processes.

Connaissances

Dutch language

English language

Proactive

Driven

Customer focus

Supply chain knowledge

Resilience

Administrative skills

Communication skills

French (Desirable)

Formation

Secondary School Diploma

Description du poste

Westfalia Fruit is looking for a Junior Customer Service Representative to join our Wingene, Belgium team. You will coordinate orders, support OTIF, and serve as the main contact for customer inquiries while maintaining master data in our Transus EDI platform.

Join a fast-paced manufacturing environment with opportunities to grow your career in supply chain. Fluency in Dutch and English is required; French is a plus.