Remote German-Speaking Banking Customer Advisor

Michael Page; Brussel; Hybride; EUR 28 000 - 38 000; Plein temps

Avantages offerts par ce poste

Eco vouchers

Public transport reimbursement

12 RTT days

Remote working opportunities

Mon-Fri 9:00–18:00 schedule

FSMA certification paid by company

Training and development in banking

Résumé du poste

Michael Page in Brussels is seeking a German-speaking customer service professional for our banking clients. You will be the main contact for German-speaking customers, handling inquiries by phone and email, and supporting banking products and account requests.

This role offers remote working options, a fixed Mon-Fri schedule (9:00–18:00), and training with the possibility to obtain FSMA certification fully paid by the company.

Qualifications

• German-speaking customer service experience in a banking or financial services environment.
• Strong communication skills in English or French are a plus.

Responsabilités

• Be the main contact for German-speaking customers via phone and email.
• Assist customers with banking products, services, and account-related requests.
• Follow regulations and company procedures while delivering high-quality service.
• Build positive relationships and share knowledge with the team.

Connaissances

German fluency

Client relations

Banking basics

Description du poste

Michael Page in Brussels is seeking a German-speaking customer service professional for our banking clients. You will be the main contact for German-speaking customers, handling inquiries by phone and email, and supporting banking products and account requests.

This role offers remote working options, a fixed Mon-Fri schedule (9:00–18:00), and training with the possibility to obtain FSMA certification fully paid by the company.