Remote Field Deployment Engineer – Northern Europe

Axon Enterprise; Brussel Hoofdstad; Remote; EUR 65,000 - 95,000; Full time

Job summary

Axon Enterprise in Northern Europe seeks a Field Deployment Engineer to drive customer success and technical adoption of Axon products across the region. This role requires working remotely with travel to customer sites as needed and close collaboration with the sales and services teams.

The position emphasizes tactical execution, strong networking and cloud tech knowledge, and the ability to manage deployments from installation to commissioning, with up to 40% travel.

Qualifications

• Fluency in English and Dutch is essential.
• Strong focus on driving customer success adoption.
• Willingness to travel up to 40% domestically and internationally.

Responsibilities

• Become the technical expert across Axon deployments and maintain product knowledge.
• Act as liaison between Axon, customers, and delivery partners.
• Follow up on customer requests and support ongoing deployments.
• Collaborate with sales to support existing customers.
• Manage tickets and RMAs through the adoption lifecycle.
• Coordinate regular calls with customers and schedule installations and commissioning.

Skills

Customer success

Technical liaison

Travel readiness

Networking basics

Tools

Salesforce

Trello

MS Office

Job description

Axon Enterprise in Northern Europe seeks a Field Deployment Engineer to drive customer success and technical adoption of Axon products across the region. This role requires working remotely with travel to customer sites as needed and close collaboration with the sales and services teams.

The position emphasizes tactical execution, strong networking and cloud tech knowledge, and the ability to manage deployments from installation to commissioning, with up to 40% travel.