Field Deployment Engineer – Northern Europe (Remote)

Axon Enterprise

Belgique

Remote

EUR 70,000 - 105,000

Full time

2 days ago
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Benefits offered by this job

Remote work with travel

Job summary

Axon is seeking a Field Deployment Engineer for Northern Europe. The role focuses on driving customer success and technical adoption of Axon products by serving as a technical expert across deployments and coordinating with customers and partners.

You will travel up to 40% and work remotely when not on site, ensuring smooth installation, integration, and ongoing support. The ideal candidate brings strong networking and SaaS knowledge, hands-on troubleshooting, and experience with CRM tools.

Qualifications

  • Fluent Dutch and English written and verbal communication.
  • Tactically focused on managing customer success adoption.
  • Willingness to travel up to 40% internationally.
  • Strong technical foundation including networking, SaaS platforms, Windows/AD.

Responsibilities

  • Become the dedicated technical expert across the Axon ecosystem and deployments.
  • Serve as a technical liaison between Axon, customers and partners.
  • Follow-up on all customer requests and coordinate with sales.
  • Manage tickets and RMA and oversee full adoption lifecycle.
  • Travel up to 40% nationally and internationally.
  • Coordinate regular calls with customers and drive successful adoption.
  • Facilitate integration with existing customer platforms and install/commission solutions.

Skills

Dutch
English
Customer success
Technical troubleshooting
Networking basics
SaaS platforms
Windows/AD
CRM tools

Tools

Salesforce
Trello
Office 365
CRM systems

Job description

Axon is seeking a Field Deployment Engineer for Northern Europe. The role focuses on driving customer success and technical adoption of Axon products by serving as a technical expert across deployments and coordinating with customers and partners.

You will travel up to 40% and work remotely when not on site, ensuring smooth installation, integration, and ongoing support. The ideal candidate brings strong networking and SaaS knowledge, hands-on troubleshooting, and experience with CRM tools.

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