REFS Lead

BE13 (FCRS = BE013) Novartis Manufacturing NV; Puurs; On-site; EUR 61,000 - 114,000; Full time

Benefits offered by this job

Insurance plans

Retirement plans

Wellbeing resources

Hybrid working

Job summary

Novartis Manufacturing NV in Puurs, Belgium is seeking a Site REFS Lead to provide leadership, governance, controls and performance management for the integrated facility management program.

You will lead site teams, manage strategic facility service partners, monitor KPIs, and drive cost savings, CAPEX planning and adherence to GxP, HSE and regulatory standards.

Qualifications

• Relevant leadership experience in service environments.
• University degree or equivalent.
• pharmaceutical facility experience.
• knowledge of facility operations, GMP/GLP and regulations; vendor and financial management.
• stakeholder management; analytical problem solving; cross-functional leadership and change management.

Responsibilities

• Define and implement short- and long-term strategies.
• Lead and motivate site teams and stakeholders
• Drive innovation, continuous improvement, and performance culture
• Manage strategic facility service partners.
• Ensure contract compliance, service quality, and cost control
• Build and maintain strong vendor relationships.
• Translate strategy into operational plans and execution
• Monitor KPIs (quality, safety, cost, customer satisfaction).
• Drive corrective actions and continuous improvement initiatives
• Own and control the FM budget
• Deliver cost savings and productivity improvements
• Plan resource allocation, CAPEX, and operational spending
• Ensure adherence to regulatory standards (GxP, HSE, etc.)
• Maintain quality, safety, and audit readiness.
• Implement corporate policies and best practices

Skills

Leadership

Stakeholder management

Analytical problem solving

Cross-functional leadership

Change management

Project management

Vendor management

Cost control

Operations management

Risk management

Data analytics

Planning budgeting and forecasting

Quality compliance

Education

University degree

Job description

Salary Range: €61,300.00 - €113,900.00

Job Description Summary

The Site REFS Lead provides leadership, governance, controls and performance management for the integrated facility management program. Responsible for building, facilities (soft), infrastructure and site services, vendor relationship management, continuous improvement, customer satisfaction, financial stewardship and implementation of best practices.

Job Description #LI-Onsite

Location: Puurs, Belgium

Relocation Support: No

Key Responsibilities

• Ability to define and implement short- and long-term strategies.
• Lead and motivate site teams and stakeholders
• Drive innovation, continuous improvement, and performance culture
• Manage strategic facility service partners.
• Ensure contract compliance, service quality, and cost control
• Build and maintain strong vendor relationships.
• Translate strategy into operational plans and execution
• Monitor KPIs (quality, safety, cost, customer satisfaction).
• Drive corrective actions and continuous improvement initiatives
• Own and control the FM budget
• Deliver cost savings and productivity improvements
• Plan resource allocation, CAPEX, and operational spending
• Ensure adherence to regulatory standards (GxP, HSE, etc.)
• Maintain quality, safety, and audit readiness.
• Implement corporate policies and best practices

Essential Requirements

• Relevant leadership experience in service environments.
• University degree or equivalent.
• pharmaceutical facility experience.
• knowledge of facility operations, GMP/GLP and regulations; vendor and financial management.
• stakeholder management; analytical problem solving; cross-functional leadership and change management.

Desirable Requirements

• Fluent in English and proficient in the local language.

Benefits & Rewards

At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen. Expected Annual Base Salary Range for role: 61,300.00 -113,900.00 EUR The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically. In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters. The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.

Commitment to Diversity and Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

• Business Continuity
• Cost Management
• Data Analytics
• Decision Making
• Emotional Resilience
• Engineering Concepts
• Good Documentation Practices
• Health
• Safety
• and Environment (HSE) Policy
• Manufacturing Processes
• Operational Excellence
• Operations Management
• Planning Budgeting And Forecasting (PBF)
• Problem Solving
• Project Management
• Quality Compliance
• Risk Management
• Stakeholder Management
• Vendor Management