REFS Lead

Novartis AG; Puurs; Hybrid; EUR 61,000 - 114,000; Full time

Benefits offered by this job

Insurance plans

Retirement plans

Wellbeing resources

Global recognition programs

Flexible/hybrid working

Parental leave

Job summary

Novartis Manufacturing NV is seeking a Site REFS Lead to provide leadership, governance, and performance management for the integrated facility management program at our Belgian site. The role focuses on building and managing facilities, infrastructure, and services, while driving cost savings and continuous improvement.

You will oversee vendor relationships, ensure contract compliance, manage budgets, and maintain regulatory standards (GxP, HSE).

Qualifications

• Leadership experience in service environments.
• Pharmaceutical facility experience.
• Knowledge of GMP/GLP and regulations.
• Vendor and financial management.
• Stakeholder management and analytical problem solving.

Responsibilities

• Define and implement short- and long-term strategies for the site management program.
• Lead and motivate site teams and stakeholders to drive performance.
• Manage strategic facility service partners, ensuring compliance, quality and cost control.
• Build and maintain vendor relationships and translate strategy into operational plans.
• Monitor KPIs across quality, safety, cost and customer satisfaction; drive corrective actions.

Skills

Site leadership

Strategic planning

Vendor management

KPI monitoring

Budgeting/financial stewardship

Regulatory knowledge (GxP, HSE)

Stakeholder management

Cross-functional leadership

Change management

English fluency and local language

Education

University degree or equivalent

Job description

The Site REFS Lead provides leadership, governance, controls and performance management for the integrated facility management program. Responsible for building, facilities (soft), infrastructure and site services, vendor relationship management, continuous improvement, customer satisfaction, financial stewardship and implementation of best practices.

About the Role

Key Responsibilities

• Ability to define and implement short- and long-term strategies. Lead and motivate site teams and stakeholders
• Drive innovation, continuous improvement, and performance culture
• Manage strategic facility service partners. Ensure contract compliance, service quality, and cost control
• Build and maintain strong vendor relationships. Translate strategy into operational plans and execution
• Monitor KPIs (quality, safety, cost, customer satisfaction). Drive corrective actions and continuous improvement initiatives
• Own and control the FM budget .Deliver cost savings and productivity improvements
• Plan resource allocation, CAPEX, and operational spending . Ensure adherence to regulatory standards (GxP, HSE, etc.)
• Maintain quality, safety, and audit readiness. Implement corporate policies and best practices
• Relevant leadership experience in service environments.
• University degree or equivalent.
• pharmaceutical facility experience.
• knowledge of facility operations, GMP/GLP and regulations; vendor and financial management.
• stakeholder management; analytical problem solving; cross-functional leadership and change management.
  
• Fluent in English and proficient in the local language.
  

Benefits & Rewards

At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.

Expected Annual Base Salary Range for role: 61,300.00 -113,900.00 EUR

The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.

The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.

Commitment to Diversity and Inclusion / EEO paragraph

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

BE13 (FCRS = BE013) Novartis Manufacturing NV