REFS Lead

Novartis Belux; Puurs; On-site; EUR 61,000 - 114,000; Full time

Benefits offered by this job

Insurance plans

Retirement plans

Wellbeing resources

Global recognition programs

Hybrid working options

Job summary

Novartis Belux in Puurs, Belgium, seeks a Site REFS Lead to provide leadership and governance for the integrated facility management program. You will manage site services, vendor relationships, and continuous improvement while ensuring regulatory compliance and financial stewardship.

Responsibilities include developing strategies, driving performance, handling KPIs, and delivering cost savings. The role requires GMP/GLP knowledge, cross-functional leadership, and strong stakeholder management

Qualifications

• Relevant leadership experience in service environments.
• University degree or equivalent.
• Pharmaceutical facility experience.
• Knowledge of facility operations, GMP/GLP and regulations; vendor and financial management.
• Stakeholder management; analytical problem solving; cross-functional leadership and change management.

Responsibilities

• Define and implement short- and long-term strategies. Lead and motivate site teams and stakeholders.
• Drive innovation, continuous improvement, and performance culture.
• Manage strategic facility service partners. Ensure contract compliance, service quality, and cost control.
• Build and maintain strong vendor relationships. Translate strategy into operational plans and execution.
• Monitor KPIs (quality, safety, cost, customer satisfaction). Drive corrective actions and continuous improvement initiatives.
• Own and control the FM budget. Deliver cost savings and productivity improvements.
• Plan resource allocation, CAPEX, and operational spending. Ensure adherence to regulatory standards (GxP, HSE, etc.).
• Maintain quality, safety, and audit readiness. Implement corporate policies and best practices.

Skills

Leadership experience

Vendor management

Financial management

Stakeholder management

GMP/GLP knowledge

Regulatory knowledge

Cross-functional leadership

Analytical problem solving

Education

University degree or equivalent

Job description

Summary

The Site REFS Lead provides leadership, governance, controls and performance management for the integrated facility management program. Responsible for building, facilities (soft), infrastructure and site services, vendor relationship management, continuous improvement, customer satisfaction, financial stewardship and implementation of best practices.

About The Role

Location: Puurs, Belgium

Relocation Support: No

Key Responsibilities

• Ability to define and implement short- and long-term strategies. Lead and motivate site teams and stakeholders
• Drive innovation, continuous improvement, and performance culture
• Manage strategic facility service partners. Ensure contract compliance, service quality, and cost control
• Build and maintain strong vendor relationships. Translate strategy into operational plans and execution
• Monitor KPIs (quality, safety, cost, customer satisfaction). Drive corrective actions and continuous improvement initiatives
• Own and control the FM budget .Deliver cost savings and productivity improvements
• Plan resource allocation, CAPEX, and operational spending . Ensure adherence to regulatory standards (GxP, HSE, etc.)
• Maintain quality, safety, and audit readiness. Implement corporate policies and best practices

Essential Requirements

• Relevant leadership experience in service environments.
• University degree or equivalent.
• pharmaceutical facility experience.
• knowledge of facility operations, GMP/GLP and regulations; vendor and financial management.
• stakeholder management; analytical problem solving; cross-functional leadership and change management.

Desirable Requirements

• Fluent in English and proficient in the local language.

Benefits & Rewards

At Novartis, we're committed to reimagining medicine together - and rewarding the people who make it happen.

Expected Annual Base Salary Range for role:

61,300.00 -113,900.00 EUR

The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.

The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.

Commitment to Diversity and Inclusion / EEO paragraph

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards:

Learn about all the ways we'll help you thrive personally and professionally.

Read our handbook (PDF 30 MB)