Commercial & Medical Field Excellence Manager

BE03 (FCRS = BE003) Novartis Pharma nv-sa; Vilvoorde; Sur place; EUR 64 000 - 119 000; Plein temps

Résumé du poste

Novartis Pharma nv-sa in Diegem, Belgium is seeking a data analytics and digital marketing lead to explore, develop, implement and evaluate digital innovation solutions that address customer needs and co-create with stakeholders.

You will lead delivery of multiple projects across creative and marketing channels, develop project plans, collaborate with brand and technical teams, and apply analytics to support commercialization and optimize Sales Force resource allocation.

Qualifications

• Work Experience: Cross Cultural Experience Project Management Operations Management and Execution
• Skills: Agility Analytical Thinking Brand Awareness Business Analytics Cross-Functional Collaboration Digital Marketing Marketing Strategy Media Campaigns Sales
• Ability to write clean and efficient code in Python, R, SQL, with expertise with cloud platforms and data platforms (experience with AWS, Snowflake is a plus) Stakeholder Engagement Stakeholder Management Strategic Marketing Waterfall Model Project Management Project Planning Tools knowledge: Power BI, CRM/ SalesForce Languages: English and preferably Dutch and/or French.

Responsabilités

• Lead the delivery of multiple projects across creative and marketing channels, including print and digital media.
• Develop and coordinate project plans across design, development and production stages to support delivery within KPI's.
• Collaborate with brand teams, technical teams and all functions to maximize value.
• Provide analytics-based consultancy on strategy for commercialization of products and optimize Sales Force resource allocation.
• Provide analytics support to Novartis internal customers and maintain Diegem location presence.

Connaissances

Agility

Analytical Thinking

Brand Awareness

Business Analytics

Cross-Functional Collaboration

Digital Marketing

Marketing Strategy

Media Campaigns

Sales

Stakeholder Engagement

Stakeholder Management

Waterfall Model

Project Management

Project Planning

Power BI

CRM/SalesForce

Jira

Outils

Power BI

CRM/SalesForce

Jira

Description du poste

Salary Range: €64,300.00 - €119,300.00

Job Description Summary

• Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations
• Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPI's.
• Works in collaboration with brand teams, technical teams and all functions to maximize value.
• Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects.
• Provide analytics support to Novartis internal customers. Please know that the new location of our Novartis office is in Diegem, Belgium.

Job Description Major accountabilities

Planning and management, gather requirements to develop detailed Project plans and Project estimations to task level. Proactively assist the Business to identify upcoming conflicts and resource gaps. Serve as interface with the global and local Brand teams on Project Planning and delivery management. Leads and delivers projects for Regional and global teams, ensuring adherence to timelines and quality objectives. Ensures delivery of efficient and high-quality deliverables. Manages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with Country Organizations in managing high standards of communication and delivering best in class services. Provide guidance on training requirements in relation to Commercial processes

Takes initiative to drive standardization of reports across brands. Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt. Distribution of marketing samples (where applicable) Ability to write clean and efficient code in Python, R, SQL, with expertise with cloud platforms and data platforms (experience with AWS, Snowflake is a plus) Ability to advise on and apply state-of-the-art analytics, machine learning to derive business insights and solve complex problems Good problem solving skills with ability to visualize and present results clearly to the business Ability to thrive in a multidisciplinary team and agile working environment (experience with Jira is a plus) Support Medical team with relevant data dashboards (Power BI) and maintain CRM/SalesForce for Medical Reps Strong collaboration with CRM Manager and Commercial Excellence Manager

Key performance indicators

• Quality and accuracy of forecast assumptions
• Good customer satisfaction scores
• Ability to manage multiple stakeholders / projects

Minimum Requirements

• Work Experience: Cross Cultural Experience Project Management Operations Management and Execution
• Skills: Agility Analytical Thinking Brand Awareness Business Analytics Cross-Functional Collaboration Digital Marketing Marketing Strategy Media Campaigns Sales
• Ability to write clean and efficient code in Python, R, SQL, with expertise with cloud platforms and data platforms (experience with AWS, Snowflake is a plus) Stakeholder Engagement Stakeholder Management Strategic Marketing Waterfall Model Project Management Project Planning Tools knowledge: Power BI, CRM/ SalesForce Languages: English and preferably Dutch and/or French.

Skills Desired

• Agility (Inactive), Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategies, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives.