Receptionist — Student/ Flexi

Via Antwerp; Antwerpen; On-site; EUR 17,000 - 21,000; Part time

Benefits offered by this job

Flexible shifts

Friendly team

International environment

Training opportunities

Job summary

VIA Antwerp is seeking a Flexi/Student Receptionist to greet guests and support the front desk in a welcoming, professional manner.

You will handle check-ins, respond to inquiries, manage calls and emails, and assist with reservations. The role offers flexible shifts aligned with hotel needs and your availability, ideal for students seeking hospitality experience in an international setting.

Qualifications

• You meet the legal eligibility requirements for a student job/ flexi-job in Belgium.
• You have a friendly, professional and service-oriented attitude.
• You communicate well in Dutch and English; additional languages are a plus.
• You are reliable, organised and attentive to detail.
• You can work independently and collaborate with colleagues.
• You are comfortable using computers and hotel systems.
• Previous experience in hospitality or customer service is an advantage.
• You can provide flexible availability depending on operational needs.

Responsibilities

• Welcome guests and assist with check-ins and check-outs.
• Answer questions and provide information about the hotel and its services.
• Handle phone calls, emails and guest requests.
• Support reservations and front desk administration.
• Coordinate with other departments to ensure a smooth guest experience.
• Maintain an organised and welcoming reception area.
• Handle guest enquiries professionally and resolve straightforward issues where possible.

Skills

Dutch

English

Customer service

Friendly attitude

Attention to detail

Team player

Computer skills

Tools

Hotel software

MS Office

Job description

As a Flexi/ Student Receptionist at VIA Antwerp, you help create a warm and professional welcome for every guest. You support the front desk team and contribute to the smooth running of daily hotel operations.

This role is ideal for someone looking for flexible work in hospitality and who enjoys interacting with people. Shifts are arranged according to the hotel's operational needs and your availability, without a fixed schedule.

Your responsibilities

• Welcome guests and assist with check-ins and check-outs.

• Answer questions and provide information about the hotel and its services.

• Handle phone calls, emails and guest requests.

• Support reservations and front desk administration.

• Coordinate with other departments to ensure a smooth guest experience.

• Maintain an organised and welcoming reception area.

• Handle guest enquiries professionally and resolve straightforward issues where possible.

• You meet the legal eligibility requirements for a student job/ flexi-job in Belgium.

• You have a friendly, professional and service-oriented attitude.

• You communicate well in Dutch and English; additional languages are a plus.

• You are reliable, organised and attentive to detail.

• You can work independently and collaborate with colleagues.

• You are comfortable using computers and hotel systems.

• Previous experience in hospitality or customer service is an advantage.

• You can provide flexible availability depending on operational needs.

What We Offer

• A flexible employment opportunity in hospitality.

• The opportunity to join the VIA Antwerp team and contribute to a distinctive hotel experience.

• A welcoming team and an international working environment.

• Opportunities to develop your hospitality and customer service skills.

• Shifts arranged according to operational needs and mutual availability, without guaranteed hours.

Working at VIA Antwerp

At VIA Antwerp, we bring together contemporary design, a social spirit and personal service. We believe that great hospitality starts with a team that values collaboration, authenticity and initiative.

You will contribute to creating a welcoming atmosphere for guests while supporting the daily operations of the hotel.