Night Receptionist - Flexi/ Student

Via Antwerp; Antwerpen; Hybrid; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Flexible hours

Night shift experience

Job summary

VIA Antwerp is seeking a Flexi Night Receptionist to welcome guests and manage late-night arrivals in a contemporary hotel. You will support night operations, handle check-ins/outs, and ensure a safe, smooth guest experience through the night.

The role suits someone independent, with strong English communication and a positive, proactive attitude. Dutch or additional languages are a plus, and experience with hotel systems is beneficial. Flexibility is key.

Qualifications

• Passion for hospitality and guest service.
• Confident, professional English communication.
• Willingness to learn and adapt in a start-up hotel environment.
• Able to work independently and remain calm under pressure.

Responsibilities

• Welcome guests during late-night arrivals, check-ins and check-outs with a friendly, professional demeanor.
• Assist night audit tasks, administrative duties and handovers for day team.
• Monitor safety, follow security procedures and report incidents.
• Answer phone calls, emails and guest questions overnight.
• Contribute to VIA experience with warm, distinctive hospitality.
• Prepare reception and admin tasks for smooth morning start.

Skills

Hospitality

Customer service

Night shift

Tools

Mews or Opera PMS

Job description

Join the VIA Antwerp team as a Flexi Night Receptionist!

While most of the city sleeps, you’re the friendly face welcoming guests to VIA Antwerp. As a Night Receptionist, you help ensure a smooth, safe and welcoming hotel experience throughout the night.

Do you enjoy working independently, helping people and creating a great first impression? Are you looking for a flexible opportunity to put your hospitality skills to work? Then this could be the perfect fit for you!

With our grand opening on the horizon, you’ll have the opportunity to contribute to the guest experience and help establish the night reception operations from the very beginning.

What you'll do

• Welcome our guests: Handle late-night arrivals, check-ins, check-outs and guest requests with a friendly and professional attitude.

• Support night operations: Assist with night audit tasks, administrative duties and preparing clear handovers for the day team.

• Keep things safe: Monitor the hotel, follow security procedures and report any incidents or irregularities.

• Be the point of contact: Answer phone calls, emails and questions from guests throughout the night.

• Create the VIA experience: Bring our warm, relaxed and distinctive hospitality to every guest, even in the early hours.

• Prepare for the morning: Ensure the reception and essential administrative tasks are in order for a smooth start to the day.

Who you are

• You have a passion for hospitality and enjoy helping guests.

• You communicate confidently and professionally in English; additional languages are a plus.

• You work independently, take initiative and remain calm under pressure.

• You are reliable, flexible and comfortable working night shifts.

• Previous reception or hotel experience is an advantage, but a positive attitude and willingness to learn are just as important.

• You meet the legal eligibility requirements for a flexi-job in Belgium.

Ready to be part of VIA Antwerp after dark? We’d love to hear from you!

• Previous experience in hospitality or customer service is a plus, but a positive attitude and willingness to learn are just as important.

• A friendly, approachable attitude and a genuine passion for helping others.

• The ability to work independently, take initiative and stay focused during quieter moments.

• Good communication skills in Dutch and English. Additional languages are a plus.

• Comfort with hotel systems and digital tools; experience with PMS platforms such as Mews or Opera is an advantage.

• Reliability, attention to detail and a calm, hands-on mindset.

• Flexibility and availability to support the team when needed, including night shifts.

What we offer

• A flexible opportunity that can be combined with your other professional or personal commitments.

• The opportunity to join the VIA Antwerp team and contribute to a distinctive hospitality experience.

• A welcoming and supportive team where collaboration and initiative are valued.

• A dynamic working environment in a contemporary hotel with an international atmosphere.

• The chance to gain experience, develop your skills and take on responsibilities within hotel operations.

• Shifts arranged according to operational needs and mutual availability, without a fixed schedule or guaranteed working hours.

Working at VIA Antwerp

At VIA Antwerp, we bring together contemporary design, a social spirit and warm, intuitive hospitality in one of Belgium’s most vibrant cities. We create an environment where travellers, creatives, professionals and locals can connect, feel welcome and enjoy a memorable experience.

We believe exceptional hospitality starts with a great team. That's why we value authenticity, collaboration, reliability and a willingness to make a difference. Every team member contributes to the atmosphere of VIA Antwerp, and we encourage everyone to bring their own personality, ideas and strengths to the workplace.

Whether you're welcoming guests, supporting hotel operations or helping create a smooth night for everyone, you'll be part of a team that cares about delivering great service.

Ready to join us?

Are you looking for a flexible flexi-job in hospitality and enjoy making guests feel welcome? We'd love to hear from you!

Let us know your availability and tell us a little about yourself. We look forward to welcoming you to the VIA Antwerp team.