Quantum Storage & Data Workflows Engineer

Quantum

Oost-Vlaanderen

On-site

EUR 55,000 - 70,000

Full time

11 days ago

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Job summary

Quantum is seeking a storage-focused technical support professional in Belgium to act as a subject matter expert on unstructured data challenges and complex media workflows. You will guide solution implementation and ensure optimal performance across environments.

You will engage with customers and partners, design storage solutions, and work with product teams to elevate service quality. Fluency in English and German, a CS degree, and 5+ years in tech support with deep storage experience are

Qualifications

Degree in Computer Science or equivalent with 5+ years in tech-support.
Extensive storage knowledge incl. VTL and NAS.
Experience with UNIX systems: Solaris, HPUX, AIX, Linux.
Familiar with fibre channel, iSCSI, SCSI and SAN.
Backup and recovery technologies expertise.
Strong English and German communication.
Ability to read customer needs and adapt.

Responsibilities

Serve as SME and technical support on Quantum solutions for unstructured data workflows and complex challenges.
Provide guidance on solution implementation and ensure optimal performance.
Isolate problems to product, ecosystem, or backup hosts/software and collaborate with engineering.
Engage with customers to understand needs, address inquiries, and build relationships.
Lead the design of innovative storage solutions across defined market verticals.
Promote teamwork and highest standards of personal performance and ethics.
Participate in the Weekend Oncall rotation.