Our client is looking for two senior Project Managers to strengthen its Project Management team. Both positions are stakeholder-driven project management roles in a dynamic environment with a strong focus on customer onboarding, business transformation, delivery coordination, and stakeholder alignment. While both Project Managers will operate as generalists and can be assigned to multiple strategic initiatives, one role will have an additional focus on onboarding key strategic wholesale customers to the company's future API and operating model.
The ideal candidates are not traditional IT Project Managers managing technical releases. Instead, they are business-oriented Project Managers who can understand complex business contexts, build relationships, navigate challenging stakeholder environments, and drive projects forward independently.
The environment offers significant autonomy and responsibility and requires professionals who are comfortable operating in evolving structures with a strong focus on delivery, collaboration, and customer satisfaction.
Responsibilities:
- Lead and coordinate strategic projects from initiation to delivery.
- Manage customer onboarding initiatives and business transformation projects.
- Build trusted relationships with internal and external stakeholders.
- Ensure alignment between business objectives, customer expectations, and operational capabilities.
- Drive project governance, planning, reporting, risk management, and decision‑making.
- Prepare and present project updates to stakeholders and leadership.
- Coordinate cross-functional teams and ensure smooth collaboration across departments.
- Gather, challenge, and validate business requirements.
- Ensure actions, deliverables, and dependencies are followed up appropriately.
- Proactively identify risks, roadblocks, and improvement opportunities.
- Support change management and stakeholder adoption initiatives.
- Prioritize activities and ensure projects remain on track regarding scope, timelines, and objectives.
Project Managers
Our client is looking for two senior Project Managers to strengthen its Project Management team. Both positions are stakeholder-driven project management roles in a dynamic environment with a strong focus on customer onboarding, business transformation, delivery coordination, and stakeholder alignment. While both Project Managers will operate as generalists and can be assigned to multiple strategic initiatives, one role will have an additional focus on onboarding key strategic wholesale customers to the company's future API and operating model.
The ideal candidates are not traditional IT Project Managers managing technical releases. Instead, they are business-oriented Project Managers who can understand complex business contexts, build relationships, navigate challenging stakeholder environments, and drive projects forward independently.
The environment offers significant autonomy and responsibility and requires professionals who are comfortable operating in evolving structures with a strong focus on delivery, collaboration, and customer satisfaction.
Responsibilities:
- Lead and coordinate strategic projects from initiation to delivery.
- Manage customer onboarding initiatives and business transformation projects.
- Build trusted relationships with internal and external stakeholders.
- Ensure alignment between business objectives, customer expectations, and operational capabilities.
- Drive project governance, planning, reporting, risk management, and decision‑making.
- Prepare and present project updates to stakeholders and leadership.
- Coordinate cross-functional teams and ensure smooth collaboration across departments.
- Gather, challenge, and validate business requirements.
- Ensure actions, deliverables, and dependencies are followed up appropriately.
- Proactively identify risks, roadblocks, and improvement opportunities.
- Support change management and stakeholder adoption initiatives.
- Prioritize activities and ensure projects remain on track regarding scope, timelines, and objectives.
Additional focus for one of the two positions
- Lead the onboarding of key strategic wholesale customers onto the company's future API and service model.
- Act as the bridge between customers, product teams, and internal stakeholders.
- Manage customer expectations while balancing business priorities and operational feasibility.
- Navigate sensitive discussions and maintain customer satisfaction
Requirements & Qualifications
Education
- Master's degree in Business, Engineering, Technology, Economics, Management, or a related field.
- Equivalent relevant experience will also be considered.
Experience
- Minimum 5 years of experience in Project Management or Program Management,
Must have skills
- Strong stakeholder management skills, both internally and externally.
- Excellent communication and presentation skills.
- Ability to work independently and take ownership.
- Strong organizational and prioritization capabilities.
- Diplomatic approach with strong influencing skills.
- Assertive without being aggressive.
- Ability to remain calm and effective under pressure.
- Strong problem-solving and decision‑making skills.
- Strategic mindset with the ability to maintain a helicopter view.
- Proactive attitude and willingness to take initiative.
- Team player who can also operate autonomously.
- Experience working in rapidly evolving or scale‑up organizations.
- Fluent in Dutch and English.
Nice to have skills
- Experience in telecommunications, broadband, fiber, HFC, FTTH, or wholesale telecom environments.
- Previous experience with customer onboarding initiatives.
- Product management experience.
- Change management experience.
- Knowledge of API-driven service environments.
- French language skills.