Product Owner Senior Consultant

Keystone Solutions; Brussel Hoofdstad; Hybride; EUR 65 000 - 90 000; Plein temps

Résumé du poste

Keystone Solutions in Belgium seeks an experienced Product Owner to lead client projects on-site and drive product delivery in Agile environments. You will collaborate with stakeholders, translate business needs into clear requirements, and manage the initiative backlog for high‑impact credit initiatives.

As part of a consultancy, you will ensure regulatory alignment, coach teams toward quality increments, and maintain strong communications with clients and internal teams.

Qualifications

• Master’s degree or equivalent based on demonstrable experience.
• At least 5 years of relevant experience.
• Familiarity with customer journey concepts.
• Ability to translate business needs into clear requirements for developers and engage in technical discussions.
• Capacity to integrate technical constraints when interacting with stakeholders.
• Proven maturity in leading a team alongside a Scrum Master and managing stakeholders.

Responsabilités

• Represent stakeholders and the voice of customers, capturing expectations, preferences, and aversions according to Scrum methodology.
• Express and prioritize product needs using a Product Backlog.
• Ensure the Development Team’s understanding of the product and consistency of each Sprint.
• Define objectives and deliverables for specific credit initiatives.
• Lead ideation and refinement processes to shape business solutions and translate them into effective, step‑step deliveries (product increments).
• Prioritize features based on business challenges, technical constraints, and user feedback.
• Manage stakeholder expectations to ensure solutions meet regulatory needs.
• Maintain and prioritize the initiative backlog in collaboration with business and technical teams.
• Define clear features with measurable acceptance criteria.
• Facilitate Agile ceremonies alongside the Scrum Master, ensuring high‑quality deliverables.
• Collaborate with Legal, Compliance, and Risk Management to validate regulatory impacts of new features.
• Document decisions and processes to support audits and traceability.
• Measure initiative impact using key metrics (processing time, error rates, user satisfaction).
• Identify optimization opportunities and propose incremental improvements.
• Train and support end-users on new features.
• Communicate progress to stakeholders.

Connaissances

Dutch

French

English

Formation

Master’s degree

Description du poste

Mission Overview:

The Product Owner role is a consultancy mission at a client site, representing Keystone Solutions. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise and values to every engagement.

Responsibilities:

• Represent stakeholders and the voice of customers, capturing expectations, preferences, and aversions according to Scrum methodology.
• Express and prioritize product needs using a Product Backlog.
• Ensure the Development Team’s understanding of the product and consistency of each Sprint.
• Define objectives and deliverables for specific credit initiatives.
• Lead ideation and refinement processes to shape business solutions and translate them into effective, step‑step deliveries (product increments).
• Prioritize features based on business challenges, technical constraints, and user feedback.
• Manage stakeholder expectations (business, risk, legal) to ensure solutions meet operational and regulatory needs.
• Maintain and prioritize the initiative backlog (features & user stories) in collaboration with business and technical teams.
• Define clear features with measurable acceptance criteria.
• Facilitate Agile ceremonies (refinement sessions, sprint planning, sprint reviews) alongside the Scrum Master, ensuring high‑quality deliverables.
• Ensure regulatory and legal requirements are integrated from the design phase.
• Collaborate with Legal, Compliance, and Risk Management to validate regulatory impacts of new features.
• Document decisions and processes to support audits and traceability.
• Measure initiative impact using key metrics (processing time, error rates, user satisfaction).
• Identify optimization opportunities (e.g., automating manual tasks).
• Propose incremental improvements based on field feedback and data insights.
• Train and support end-users (advisors, credit analysts) on new features.
• Communicate progress to stakeholders (newsletters, demos, progress reports).
• Collaborate closely with internal and external stakeholders, including other Product Owners, Release Manager, IT Architects, Legal & Compliance, Risk, Global Security, etc.
• Act as a change agent to evolve squad practices.

Requirements:

• Master’s degree or equivalent based on demonstrable experience.
• At least 5 years of relevant experience.
• Familiarity with customer journey concepts.
• Ability to translate business needs into clear requirements for developers and engage in technical discussions.
• Capacity to integrate technical constraints when interacting with stakeholders.
• Proven maturity in leading a team alongside a Scrum Master and managing stakeholders.
• Strong knowledge of credit products and processes.
• Ability to see the overall picture (helicopter view) and strategic thinking.
• Analytical mind and conceptual thinking.
• Negotiation and persuasion skills.
• Structured approach.
• Quality-minded and eye for detail.
• Goal-oriented.
• Open to change.
• Leadership.
• Fluent in Dutch and French; sound knowledge of English as well as at least one local language.
• Expectation: 50% on site & 50% homeworking.

Keystone Solutions Advantages:

• Consultancy Nature: You will work on-site as a consultant, representing Keystone Solutions and delivering value to our clients.
• Dynamic Projects: Experience a diversity of challenges across various client environments, broadening your expertise.
• Turbo-Charged Learning: Benefit from professional development and broad learning experiences, accelerating your growth.
• Skyrocketing Ambition: Keystone Solutions is committed to your career growth within our consultancy framework.
• Values: Being a “K-Stone” means bringing our core values to every engagement, ensuring excellence and integrity.