Process Analyst: Drive Operations & Digital Improvements (Brussels)

Michael Page International (Belgium); Brussel; Sur place; EUR 48 000 - 62 000; Plein temps

Avantages offerts par ce poste

Opportunity to learn & grow

Résumé du poste

Michael Page International Belgium is seeking a Process Analyst Officer to own and optimize core business processes within a leading financial services organization. You will coordinate cross-functional projects across Sales, Product, IT, Legal, Risk and Compliance, while enhancing digital customer journeys and ensuring regulatory alignment.

The role requires language proficiency in Dutch or French and strong analytical and communication skills, with the ability to manage multiple priorities in

Qualifications

• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilités

• Own assigned business processes and ensure alignment with objectives, procedures and regulatory requirements.
• Identify opportunities for process optimization and lead continuous improvement initiatives.
• Coordinate cross-functional projects with Sales, Product, IT, Legal, Risk, Compliance and Operations.
• Support design and enhancement of digital customer journeys and operational processes to improve experience.
• Prepare process documentation, procedures and governance for consistent execution and compliance.
• Act as key contact between business and support teams to enable efficiency and delivery.
• Develop training materials to support adoption of new processes and best practices.
• Monitor process performance and identify operational risks to support growth.

Connaissances

Analytical skills

Communication

Multi-tasking

Stakeholder management

Formation

Banking/financial services operations background

Description du poste

Michael Page International Belgium is seeking a Process Analyst Officer to own and optimize core business processes within a leading financial services organization. You will coordinate cross-functional projects across Sales, Product, IT, Legal, Risk and Compliance, while enhancing digital customer journeys and ensuring regulatory alignment.

The role requires language proficiency in Dutch or French and strong analytical and communication skills, with the ability to manage multiple priorities in