Private Client Advisor

LVMH; Brussel Hoofdstad; Hybride; EUR 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Private health insurance

Pension plan

Hybrid working

Meal vouchers

Travel reimbursements

Résumé du poste

Louis Vuitton Services Europe in Brussels is seeking a Private Client Advisor to join the Omnichannel Client Development team. You will cultivate meaningful relationships with Louis Vuitton’s clients, identify prospects and develop your clientele book, delivering exceptional client experiences.

The role is sales oriented, requiring entrepreneurial drive and proficiency with technology; you will act as a personal shopper and stylist, organizing meetings and events, with a focus on high-value

Qualifications

• Solid experience in Luxury retail + distance selling
• Record of top performance in current role
• Strong business acumen and client development experience
• Ability to communicate with VIPs/HNWI in written and spoken form
• Passionate about styling and fashion tech
• Fluent in English; additional languages are a plus

Responsabilités

• Own and manage a portfolio of high-value clients, including frequent clients and new acquisitions.
• Proactively anticipate client needs, curating personalized recommendations and experiences.
• Act as a personal shopper and stylist for clients, guiding products and exclusive offerings.
• Organize and host client meetings, appointments, and events, both digital and in-person.
• Drive sales performance by achieving/exceeding targets with emphasis on client retention and high-value transactions.
• Utilize insights from client behavior to inform personalized sales strategies.
• Represent the Maison with trust, loyalty, and exceptional experiences in every interaction.
• Continuously improve client experiences with proactive engagement.

Connaissances

Luxury retail

Client development

Business acumen

VIP communication

Tech savvy

English fluent

Outils

CRM systems

Analytics tools

Description du poste

Louis Vuitton is a renowned luxury Maison globally celebrated for its timeless elegance and exceptional craftsmanship. At Louis Vuitton Services Europe, we are committed to providing unparalleled customer service experiences to our esteemed clientele across the EMEA region.

We are looking for a Private Client Advisor to join the Omnichannel Client Development team based in the Client Services Europe in Brussels. You will cultivate and develop meaningful and longlasting relationships with Louis Vuitton’s clients, identify and convert prospects to develop your clientele book and offer exceptional client experience to loyalize your clients. The role is sales orientated and requires strong entrepreneurial and business development skills.

As a Private Client you will be a key contributor to the growth of Louis Vuitton Clients through highly personalized, variety of engagement and selling activities and leveraging the technology in use.

Job responsibilities

• Own and manage a portfolio of high-value clients, including frequent clients and new acquisitions, ensuring deep, long-term relationships rooted in trust, loyalty, and exceptional experiences.
• Proactively anticipate client needs, curating personalized recommendations and experiences that reflect their preferences, lifestyle, and the Maison’s universe.
• Act as a personal shopper and stylist for your clients, providing thoughtful guidance on products, gifts, and exclusive offerings.
• Organize and host client meetings, appointments, and special events, both digital and in-person, ensuring experiences are seamless, thoughtful, and memorable.
• Drive individual and team sales performance by achieving and exceeding targets, with a strong focus on client retention and high-value transactions.
• Utilize insights from client behavior, purchase history, and analytics to inform personalized sales strategies and client interactions.
• Embody the values, heritage, and standards of Louis Vuitton in every client interaction, ensuring the Maison’s story, excellence, and spirit are consistently conveyed.
• Continuously improve client experiences by implementing thoughtful, strategic, and proactive engagement approaches.
• Represent the Maison as a trusted advisor, creating a sense of care, sophistication, and personal connection for every client interaction.

Profile

• Solid experience in Luxury retail + distance selling
• You have a record of accomplishment of being a top performer in your current role
• Strong business acumen, understanding of client development and client experience
• You are confident to communicate with VIPs and HNWI (high net worth individuals) – verbally and in written.
• You are passionate about styling
• You are tech Savvy
• You can understand and interpret analytics into recommendations
• You are autonomous and have a solution driven mindset
• You are fluent in English, any other language is a plus

Additional information

What we propose:

• Private health insurance covering hospitalisation and ambulatory care
• Group insurance including pension plan, life insurance and disability coverage
• Hybrid working: 2 days/week from home from the 4th month of seniority
• Working from abroad: up to 15 days/year from the 4th month of seniority
• 13th month payout option through Warrants
• Meal vouchers of €8 net per day worked, with minimum employee contribution
• Full coverage of SNCB train cost
• Transportation reimbursement for home-office commute

Discover the vibrant work culture at LVSE! Explore #LouisVuittonCSCEurope on LinkedIn to see how we thrive

Louis Vuitton Services Europe is an equal opportunity employer committed to diversity and inclusion in the workplace. We celebrate the unique perspectives and talents of our team members and welcome applications from individuals of all backgrounds.

At LVSE, we are committed to integrating sustainability into every aspect of our operations, ensuring that our practices reflect our dedication to environmental responsibility and contribute to a more sustainable future.

If you require any support or access accommodations, we encourage you to advise us so that we can support you through your recruitment journey.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.