Client Advisor - Antwerp - Full Time

LVMH Group; Antwerpen; Hybride; EUR 32 000 - 42 000; Plein temps

Résumé du poste

Louis Vuitton Antwerp is seeking a Client Advisor to be an ambassador of the Brand, ensuring every Client is treated according to the Louis Vuitton promise. You will proactively engage with Clients to understand their needs and guide them across the Brand to deliver exceptional service.

You will reach out to Clients to achieve both individual and team goals, advise across product categories, and foster long-term relationships while maintaining Brand standards and grooming expectations.

Qualifications

• Passion for the Brand and client experiences.
• Proactive and commercial mindset with excellent interpersonal skills.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented and organized.
• Professional attitude and team player.

Responsabilités

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
• Follow the company’s policies and procedures

Connaissances

Dutch

English

Interpersonal skills

Customer focus

Team player

Multi-tasking

Proactive

Description du poste

As aClient Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated accordingly to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
• Follow the company’s policies and procedures

Profile

• Passion for the Brand and client experiences
• Proactive and commercial mindset & excellent interpersonal skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented and organized
• Professional Attitude
• Team Player
• Strong command of Dutch and English

Additional information

• Location: Louis Vuitton Store in Antwerp, Belgium

Recruitment process

• 1st step: Following the submission of your application, you will receive via email the first feedback on your application.
• 2nd step: Successful applicants will be moving to the first steps of the recruitment process, to complete an EasyRecrue video interview. Please keep an eye on your emails as the invitation will be sent from ICIMS.
• 3rd step: Following the video interview, there will be (minimum) two rounds of interviews either via Zoom or in person (with Store Management team and HR).

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

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