Pre & After-Sales Renewable Solutions Engineer

SAJ Electric; Belgique; On-site; EUR 55,000 - 80,000; Full time

Job summary

SAJ Electric in Belgium seeks a technically adept professional to provide pre-sales and after-sales support for solar and renewable energy systems. You will assist Sales Managers, distributors, installers and EPCs with product selection, system configuration, and troubleshooting, while nurturing relationships with key customers.

Responsibilities include supporting launches, trainings, and events across the Benelux and France, collecting market feedback, and coordinating with Product and R&D to

Qualifications

• Bachelor's degree or higher in Electrical Engineering, electronics, renewable energy, or automation.
• Experience in solar PV, inverter, battery energy storage, or renewable energy systems preferred.
• Fluent French and good English, with strong troubleshooting and customer-service mindset.

Responsibilities

• Provide pre-sales technical support to Sales Managers, distributors, installers, EPCs and key customers, including product selection and system configuration.
• Deliver after-sales technical support, troubleshooting installation, commissioning, software and product issues.
• Build and maintain strong technical relationships with key customers through meetings, visits and project support.
• Support new product launches, technical training, webinars, workshops and customer events in the Benelux and French market.
• Collect and communicate customer requirements, market feedback and recurring technical issues to Product and R&D teams.
• Support local product testing and validation, including firmware, software, compatibility and system integration testing.
• Maintain and localise technical documentation such as manuals, FAQs, troubleshooting guides and training materials.
• Work closely with Sales, Product, Service and R&D teams to ensure timely resolution of customer and product issues.

Skills

French (Fluent)

English (Good)

Customer-facing communication

Education

Electrical/Electronics/Automation degree

Job description

SAJ Electric in Belgium seeks a technically adept professional to provide pre-sales and after-sales support for solar and renewable energy systems. You will assist Sales Managers, distributors, installers and EPCs with product selection, system configuration, and troubleshooting, while nurturing relationships with key customers.

Responsibilities include supporting launches, trainings, and events across the Benelux and France, collecting market feedback, and coordinating with Product and R&D to