Payments Process Excellence Lead: AI & Innovation

Adjugo; Brussel Hoofdstad; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

BNP Paribas Fortis is seeking a Senior Process Expert for Payments to advance international payment excellence within the Payment Excellence Lab in Brussels. The role focuses on reducing inefficiencies from pre-validation to post-processing, coordinating with BNP Paribas and external banks, and delivering faster, more accurate payments with improved client satisfaction.

Applicants should have at least five years of international payments experience, strong analytical and collaboration skills,

Qualifications

• Five years of relevant international payments experience.
• Proven business analysis and process analysis experience.
• Strong French communication skills and English communication.
• Master's degree or equivalent experience.

Responsibilities

• Coordinate internal cross-border collaboration and streamline payment pre-validation processes.
• Develop and embed payment operational excellence and transparent processing.
• Explore and implement AI-driven end-to-end payment flow improvements.

Skills

International payments experience

Business analysis

Process analysis

French communication

English communication

Change facilitation

Team collaboration

Structured approach

Knowledge sharing

Stakeholder alignment

Education

Master's degree or equivalent

Tools

Process modelling tools

Process flow charts

Data analytics

IT architecture understanding

Project management principles

Workflow processes

Process improvement methods

AI in payments

Job description

BNP Paribas Fortis is seeking a Senior Process Expert for Payments to advance international payment excellence within the Payment Excellence Lab in Brussels. The role focuses on reducing inefficiencies from pre-validation to post-processing, coordinating with BNP Paribas and external banks, and delivering faster, more accurate payments with improved client satisfaction.

Applicants should have at least five years of international payments experience, strong analytical and collaboration skills,